Troy Jeffs Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

This role is responsible for developing and executing a strategic plan to achieve the novated new existing business growth and retention targets.Key Responsibilities:* Driving a customer-centric culture by enabling strong pipeline management and responsive, professional and high-quality levels of service to our valued clients* Coach Relationship Managers to build strong customer engagement, benchmarking and client retention* Implement marketing and engagement strategy for the Relationship Management Team to drive portfolio growth* Lead the team to better understand client’s business and needs; link this with the formulation of the client relationship strategy, research and analysis of portfolio and market data and deep understanding of the Novated product.* Ensuring a team who adheres to the group’s Company Values* Participate in management meetings and take responsibility for program improvement initiatives* Lead successful tender processes to retain key Tier 1 and 2 clients* Identify key industry and customer targets and focus RM efforts behind these priorities* Analyse the Group’s portfolio to identify key growth opportunities and understand risks

Melbourne, Victoria, Australia

This role is pivotal in ensuring Eclipx continues to grow in the marketplace by identifying new opportunities, meeting and exceeding book growth targets.Key Responsibilities:• Ongoing management of client/customer relationships• Develop Novated Lease customers• Assist Business Development Managers with new client implementation including engagement strategy• Presenting employee education sessions with relevant clients• Conduct marketing initiatives such as site consults and webinars• Identify new opportunities within current customer base through business reviews • Develop, build and maintain personal client/customer relationships• Ensure promotion of solutions to clients/customers that add value and further entwine FleetPlus• Cross-sell salary packaging products• Ensure up to date electronic records of client/customer visits within systems• Manage aspects of customers for optimum return to both customer and Eclipx• Ensure all system data is up to date and with relevant and ongoing information• Ensure Strategic Reviews are completed for all Focus clients• Responsibly and proactively manage all ad hoc responsibilities• Ensure optimum communication across all clients• Use electronic diaries to effectively manage and communicate time• Conduct regular client visit• Effectively respond to escalated customer queries in a timely manner• Liaison with relevant Company HR/Finance personnel re execution of Novated Deeds• Presenting employee education sessions with relevant companies• Attend weekly team WIP meetings prepared with relevant useful information aimed at improving sales and customer relationships• Provide ideas to National Manager Novated Relationships to ensure company always innovating and implementing best practice• Work closely with all team members to provide the optimal service to our clients• Excellent communication, negotiation and customer service skills• Build and maintain long term relationships with clients, staff and suppliers

Melbourne, Australia

To effectively lead and develop a team of field sales consultants to achieve company KPI’s and to work with key stakeholders internally and externally to proactively identify sales opportunities in line with Smartgroup’s overall sales strategy and develop plans to maximise these opportunities. ● Management of team performance to ensure that agreed team KPIs are met● Plans for and recruits new team members to achieve business KPI’s ● Ensures targets are met through appropriate action plans such as coaching, process changes, resourcing etc● Recruitment of new team members to existing or new approved Field Sales roles● Works with team members and stakeholders to develop specific regional client plans● Monitors the effectiveness of team sales activities, proactively identifying opportunities to improve effectiveness / performance● Supports improvement in individual team members performance through coaching, training mentoring or other performance management techniques as required● Works closely with manager to maintain high staff engagement● Develops relationships with key client contacts (CRM meetings, Dep't head meetings) to develop and implement sales initiatives for client supported by a regular visitation schedule with key clients● Proactively identifies and assists in the development of continuous improvement opportunities to increase productivity and sales conversion rates● Working with team to identify and coordinate client event sponsorship within agreed budgets● Manages team budgets/spend● Developing effective working relationships with each team member to maximise the impact of coaching and feedback provided● Development of productive relationships with key client contacts● Ensure team engagement remains high whilst geographically dispersed● Ensure compliance and consistent application of policies, guidelines, procedures and legislation is maintained across the team● Ensure team maintain the right balance between customer service and sales

Wa, Perth - South Metro

The role of the Regional Manager is:* To ensure Selectus novated leasing product is promoted across the breadth of the customer portfolio.* To support the corporate engagement strategy for Selectus through engagement and reporting with target customers.* To ensure that penetration levels of existing customers (employees) are met by way of presentations and client/customer interaction.* Develop and maintain a good working relationship with key contacts within the WA based client group.* To develop a sales strategy to:* Ensure the client is aware of the appropriate process and Selectus personnel for the resolution of any packaging or administration issues that may develop.* Enhance Selectus’ reputation by providing a level of service excellence in all issues to do with salary packaging through Selectus.

Perth Area, Australia

Advanced Diploma In Business Accounting

Diploma In Business Accounting

Vce