Troy Powers Email & Phone Number

As the Director of Parts at Rihm Kenworth, I oversee the parts and body shop operations for 7 locations across two states, ensuring optimal performance, customer satisfaction, and revenue growth. I have more than 20 years of experience in the heavy truck industry, with a proven track record of leading cross-functional teams, implementing cost-effective solutions, and fostering a culture of excellence.My core competencies include leadership, sales target management, sales strategy, service delivery, and customer relationship management. I am passionate about delivering high-quality parts and service solutions that meet the needs and expectations of our customers, while also achieving our organizational goals and objectives. I am always looking for new ways to improve our processes, systems, and standards, and to leverage our expertise and resources to create value and competitive advantage.

Listed skills include Outside Sales, Fleet Management, Transportation, Account Management, and 17 others.