Troy Ridley Email & Phone Number

Austin, Texas, United States

Performed complex-advanced consultative services and technical work. Conducted detailed analysis and extensive research on data providing results, monitoring and implementing data quality.• Analyzed and identified the needs of the Coastal Resources Auditor and built Excel modules to analyze, query, and summarize hundreds of Excel spreadsheets for the Risk Assessment System and the Quarterly Performance Review Report System• Analyzed and researched the Abila MIP database to produce accurate Monthly Budget Reports using Pivot Tables to Coastal Protection Management while communicating with the Financial Management Division to provide quality results• Developed and implemented the BMR Equipment List form and the BMR Quarterly Report form in Excel spreadsheets for the Beach Maintenance Reimbursement Program (BMR) after identifying the needs of the program and policies• Trained 11 different external customers on new Excel spreadsheets that I created for the BMR program• Created and updated the Waterbody Application, How to Find Lease Managers and Waterbodies Procedures Document, and Archiving folders procedures• Assisted with the review of program area operations to identify areas in need of change and assisted with the development of plans to improve or address areas of concern

Austin, Texas, United States

Performed complex administrative support work. Provided internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents.• Collected, organized, and archived lease mail to prepare materials in response to requests from lessees, field office staff, and SFA staff all for the Coastal Field Operations Division• Created and updated the Coastal Field Operations Monthly Budget Reports, Lease Types Spreadsheets, and Packet Order Document• Processed and archived leases using the Alamo application• Created Legislative Budget Board (LBB) Quarterly Expenditure Reports working with Financial Management Division using the Abila MIP database• Created travel requests and tracked expenditures• Maintained records and files for the Coastal Field Offices

Austin, Texas Area

Developed a variety of contracts, amendments, and work orders describing services to be rendered for the Disaster Recovery Program. (Non-Housing, Housing, Environmental Services Contract Work Orders).• Used DocuSign online application (Added documents for signature, used templates, shown/hid documents to certain signers, added, replaced, and removed signatures, corrected documents, resent documents, sent documents with option to manually sign, copied, voided, and deleted documents, signed documents, changed tags for initials and full signatures• Monitored and maintained the GLO Contract Management System (CMS) with detailed information pertaining to contracts, amendments, and work orders, including financial information• Updated and archived the Disaster Recovery Log• Tracked drafted documents through an extensive routing process• Prepared scanned documents for upload to DocuShare• Filed and stored executed documents according to the Office of General Counsel policies

Austin, Texas Area

Prepared documentation and wrote Release of Liens and Certificate of Compliances. • Created a Purchase Requisition for a new vendor• Maintained large Excel spreadsheets and created complex formulas to get faster results• Assisted other sections with the CDM project using the Housing Contract System (HCS)• Responded to homeowner's issues or complaints that have received assistance in the Ike disaster• Provided notifications to customers in the Disaster Recovery Program• Scanned documents to email

Pflugerville, Texas

Direct and coordinate activities of business concerned with the production, pricing, sales, or distribution of products. Member of Austin Professional Photographers Association. • Determine project goals, locations, and equipment needs by studying assignments and consulting with clients or staff• Designed and maintained website• Take pictures of events, individuals, and small groups, either in studio or on location• Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed• Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects• Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software

Austin, Texas

Prepare, build, test, and deploy laptops for training and elections.• Configured USB Verizon wireless adapters for 300+ laptops and surveyed the signal strength at some offsite voting locations• Installed EZVIP databases, WASP printers, Verizon clients, NCP builds, and EZVIP version 2.14f for 300+ laptops• Verified all items for supply pickup for Judges• Worked with the public to locate voting areas at offsite voting locations• Prepared, configured, wired, and loaded 8 laptop carts that hold 32 laptops each• Refilled and cleaned WASP printers

Austin, Texas Area

Administered to Quality Center/Application Lifecycle Management by adding and removing members, changing permissions, changing fields, training users when they are new or needing assistance.• Developed and implemented a proposal for changes to Quality Center permissions• Administered access to users• Identified recommendations for Quality Center usage• Trained staff and users to follow the workflow of a project• Monitored performance of quality control systems to ensure effectiveness and efficiency• Worked with Auditors to create a better quality control and analytical procedures

Austin, Texas Area

Converted dynamic SQL on web and powerbuilder applications into a plan file allowing the SQL in the application to run static and enabling the application to run more efficiently.• Test and monitor computer applications, including coordinating the migration of computer programs and plan files• Developed, documented and revised system design procedures, test procedures, and quality standards• Built batch scripts to create static plan files• Reviewed and analyzed computer printouts and performance indicators to determine if the applications were running at the desired static percentage• Consulted with management to ensure agreement on system principles.• Conferred with clients regarding the nature of the information processing and needs of the workflow

Austin, Texas Area

Helped with a variety of system access requests. Only a DSC can request system access for employees, contractors, new hires, transfers or terminations.• Developed plans to safeguard computer access against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs• Monitored use of data access and regulated access to safeguard information in computer files• Conferred with users to discuss issues such as computer data access needs, security violations, and programming changes• Trained users and promoted security awareness to ensure system security• Consulted with Information Security Division to develop and implement naming standards for Financial Systems• Researched user’s access to determine their needs and resolve their issues so they can continue to do their job

Austin, Texas Area

Programmed independently and with a team. Designed, estimated, developed, documented, installed and implemented testing with mainframe/legacy systems. Adhered to detailed standards and focused on accurate results according to the Software Development Life Cycle. • Corrected errors by making appropriate changes and rechecking the program to ensure that the desired results are produced• Conducted unit tests of programs and software applications to be sure they will produce the desired information and that the instructions are correct• Wrote, updated, and maintained computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment• Wrote, analyzed, reviewed, and rewrote programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic• Performed or direct revision, repaired, or expansion of existing programs to increase operating efficiency or adapt to new requirements• Consulted with managerial, and business personnel to clarify program intent, identify problems, and suggest changes• Compiled and wrote documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program• Consulted with and assisted computer operators or system analysts to define and resolve problems in running computer programs

Austin, Texas Area

Programmed independently and with a team. Designed, estimated, developed, documented, installed and implemented testing with mainframe/legacy systems. Adhered to detailed standards and focused on accurate results according to the Software Development Life Cycle. • Corrected errors by making appropriate changes and rechecking the program to ensure that the desired results are produced• Conducted unit tests of programs and software applications to be sure they will produce the desired information and that the instructions are correct• Wrote, updated, and maintained computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment• Wrote, analyzed, reviewed, and rewrote programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic• Performed or direct revision, repaired, or expansion of existing programs to increase operating efficiency or adapt to new requirements• Consulted with managerial, and business personnel to clarify program intent, identify problems, and suggest changes• Compiled and wrote documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program• Consulted with and assisted computer operators or system analysts to define and resolve problems in running computer programs