The WWT Retail Team is a modern, purpose-built, vertical team deployed to solve key customer business and technology priorities, at scale. We are passionate about leveraging technology to enhance the retail customer and employee experience (CX/EX), optimizing retail store operations, and spearheading digital transformation initiatives that align business objectives with technology solutions.WWT’s $500M+ retail practice specializes in digital transformation, AI/ML & data-driven decisions, customer, and employee experience optimization (CX/EX), unified commerce, loyalty programs, mobile applications, technology integration, store operation optimization (POS, Kitchen Displays, etc.) and omnichannel strategies.Founded in 1990, WWT is a $20B IT solution provider with 30+ years of developing collaborative partnerships that give our clients a holistic view – from infrastructure to experience and everything in between. We design IT & digital strategies and execute on them. Recognized as a Fortune “Great Place to Work” 12 years in a row, our most important work benefits our partners and customers as much as it does our people and communities across the globe.  Our ambition is to create a brighter future for all by solving complex business challenges with practical technology.

The interface between restaurants and the on-demand world. Powering 500+ brands and 100 million+ guests. #SkipTheLine

Focused on developing and implementing partnerships for businesses within Learfield Sports as well as non-Learfield owned organizations. Through the use of Mogo's digital advertising technology, these partnerships create mutually beneficial results by ensuring an effective digital marketing strategy.

Worked with clients to develop digital media plans utilizing various forms of paid media including display, video, social and search. Client mix included agency partners, brands, professional sports teams & leagues and university athletic departments. Utilized various software applications for campaign planning and reporting including: Domo, Oracle Marketing Cloud (DMP), Facebook Business Manager, DBM.

Managed accounts which drove over $5,000,000 in annual revenues. Served as a strategic business partner; established, strengthened, and maintained productive relationships with clients and decision makers. Met / exceeded all stakeholder requirements / goals.• Maintained a proactive account management strategy to minimize churn; maximized new opportunities for contact / contract, upheld flexible schedules for accounts in global time zones, and executed plans• Conducted detailed analyses of account markets, goals, pain points, and requirements and develop value-added solutions to meet client objectives; match customers with customized internal solutions

Served as the operations and business liaison between internal product and engineering teams and external partners; facilitated clear communications throughout internal and external channels. Promoted throughout tenure with StubHub for exceptional contributions and achievements; consistently surpasses all expectations.• Managed 30+ NCAA and 14 professional team partnerships; led weekly calls with partners to ensure industry-leading account management is provided and fostered productive relationships with clients• Coordinated the integration of the StubHub logistics system and the external partner ticketing platforms for seamless electronic delivery of tickets; developed strategies to enhance the experience

Managed accounts for the company’s domestic shipping provider, FedEx. Worked in collaboration with cross-functional teams, including customer service, technology, marketing, and field operations to optimize the customer experience. Serves as the business-side project manager for the international shipping integrations.• Oversaw the logistics fulfillment system and influenced new improvements to enhance the buy and sell customer experience; consistently ensured all customer expectations were exceeded or achieved

Provided influential leadership, coaching, and mentorship to teams throughout the Southeastern United States and facilitated training programs to maximize the potential of staff; fostered a positive environment and delegated assignments. Directs travel logistics for staff while ensuring tickets were in necessary locations.• Led process and continuous improvements to improve StubHub’s ability to fulfill seller-to-buyer transactions in the final hours leading up to events; designed strategies to ensure a seamless process