Truc Nguyen Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

• Planned and collaborated with hiring managers to improve the job requisition process in Paycom; completed the project within two months, which reduced the processing time and enhanced manager experiences• Handled the project to create the performance review system on Paycom, delivered training to managers, streamlined the processes, and successfully built a database to support productivity tracking and employee development planning.• Supported payroll processes, and reviewed PTO and accrual, time and attendance, retro pay, and reimbursement• Managed employee benefits including health insurance, 401K, dental and vision claims, life and AD&D insurance• Reviewed monthly ACA checklist and fixed critical warning lists.• Administered employee relations issues and complaints, FMLA, worker’s comp, leaves, and code of conduct.• Recruited and onboarded new hires in manufacturing, office, and senior management positions.• Maintained Paycom system, reviewed setup and HR processes, managed KPI reports and HR data analytics• Assisted and organized internal events and campaigns such as year-end parties, service award ceremonies, and summer team-building events.

Milpitas, California, United States

• Managed the respiratory protection training in two months to meet OSHA compliance and pass the safety audit• Handled onboarding processes including orientation, preparing paperwork, I-9 e-verification, benefits enrollment, and providing office supplies.• Prepared for offboarding processes and coordinated with payroll for final checks and documents. • Tracked hourly employees’ working hours, overtime, and PTOs on the WhenIWork system.• Worked closely with agents and brokers for health insurance and property insurance renewal, worker’s comp claims, and other insurance term reviews.• Supported domestic and international logistics, prepared customs documents, and clearance.• Assisted with daily admin tasks including mailing, ordering office supplies, snacks, and catering.

San Francisco Bay Area

• Onboarded and delivered orientations to new job seekers nationwide; coached and guided them in job searches, resume customization, interviews, and networking in the San Francisco Bay Area and Seattle regions.• Managed training and employment data of ~200 job seekers, updated weekly reports and dashboards using Salesforce, and helped clients solve training issues from Cornerstone Learning Management Systems.• Exceeded performance target by successfully placing jobs for 50+ job seekers in various fields including hardware and software engineering, manufacturing, finance, and marketing within 9 months• Supported Regional Program Director in SF county funding project, handled 10 reports for 70+ job seekers within 1 week, ensuring timely submission and successfully getting funds from two county grants in 2020.• Enrolled 100 job seekers in SF city grants which helped the Western team pass audit season in 2019.• Coordinated with the Partnerships and Volunteer Program Lead to organize job fairs and networking events.

Ho Chi Minh City, Vietnam

• Sourced talents using job boards, LinkedIn, social media, and employee references; organized events such as job fairs, company tours, seminars, and workshops to enhance employer branding resulting in a strong talent pipeline.• Managed weekly onboarding process for new hires including orientation delivery, workstation preparation, system access, team introduction, and benefit enrollment.• Managed a recruitment project to coordinate with hiring managers and develop job descriptions for 10+ tech positions; maintained recruitment database and updated tracking report.• Organized internal events and engaged employees; managed internal training for employees including organizing Chinese and English classes.• Supported the customer service department for three months during the Black Friday season to address customer daily inquiries promptly enhancing customer satisfaction; coordinated with the technical team to troubleshoot product issues and developed customer support guidance; welcomed and trained new customer service associates

Ho Chi Minh City, Vietnam

• Managed international orders, prepared logistic documents, coordinated with the manufacturing team to ensure timely delivery; and maintained strong relationships with vendors and clients.• Handled legal documents and supported visa application process for volunteers from Belgium, Australia, and France; interpreted as needed.

Ho Chi Minh City, Vietnam

• Maintained and updated ~8,000 candidate database; screened resumes, conducted phone interviews, and extended candidate pools in different industries• Managed employee’s insurance and contract documents for outsourcing employees.• Created quarterly newsletters and presentations.

Master Of Science - Ms, Human Resources Analytics And Management

Bachelor Of Arts - Ba, Commercial English