Managing Plan & Operation on Shopify, Amazon, Etsy, Ebay, Target, Walmart, Costco.Optimizing Listing to get higher search rank.

Drive consistency contents through all various digital channels. Connect and build with wholesale chains in USA (Walmart, Costco,...).- Team control: Manage Social Team (5 people in roles: Content creator, Content Writer, Designer and Editor).- Planning, strategizing, and executing monthly and yearly plans for Social (5 platforms - fluent use and understanding algorithm).- Business Development for US Market.

Korea's No. 1 weight loss support functional food brand, exclusively distributed in Vietnam from 07.2023)Responsible for Sale & Branding (include MKT budget management):- Fanpage, Community group reach 4K members (2 months).- Tiktok: Video goes viral over 50K reach $3K sale revenue (1 months).- Daily sale reach $2-400.Planning & strategizing for monthly and yearly.Handle all legal government documents to operate.

Main responsibilities for Timezone and Play n Learn:Social Marketing: Drive content marketing successfully across multiple channels, aligning with monthly/yearly plans.PR: Craft PR content and press releases, enhancing brand visibility.Planning & strategizing: Forecast, planing & execute comprehensive marketing plans with a focus on market research.Partnership: Cooperate and associate with many brands inside and outside the industry.Customer Services: Lead customer service and relationship management, resolving complex issues.Tiktok content creator for brand with 3 videos >60k-100K views.- Customer services & relationships: all Venue and App complains.- Content Marketing for all channels: Tiktok/Facebook/Instagram include photos, post, reels and videos.- Content pillar for monthly/yearly based on the marketing plan.- Execute marketing plans, advertising, campaigns, activities - Admin and paper works- Other tasks.

Branding marketing for Lynd Restaurant:- Build brand identity across diverse channels. - Establish all marketing channels: Social media/brand networking site/website.- Prepare a marketing weekly/monthly/yearly plan including a soft and grand venue opening plan.- Manage CRM sales toolkit.- Create content and design ideas (including shooting products).- Purchase POSM/Restaurant items & furniture.- Market intelligence/Competitors report/Market survey, measure and report the effectiveness of marketing campaigns.- Monitor construction/supplier contractors and construction progress.- Communicate with target audiences, build and develop customer relationships;Secretary & assistant to the director (side tasks):- Support the recruitment department.- Arrange meeting schedule & finding new restaurant partners.- Booking hotel & plane ticket.- Attend vital meetings & prepare director speech.- Summarizing & analytic reports.- Edit & prepare director monthly plan.

Fielded customer inquiries, offering optimized e-commerce solutions within Haravan’s system.Trained clients for system proficiency, ensuring effective website operations.Collaborated with external e-commerce platforms including Shopee, Lazada, and Tiki.Strategize to enhance online business growth for clients.Coordinated with various departments to resolve operational issues.Launched and managed e-commerce websites for renowned brands: The Coffee House, Somehow,...Completed more than 250 projects (25 projects per month).

Proven expertise in customer relationship management, encompassing order collection and coordination.Adeptly managed inventory, logistics, and deliveries, optimizing efficiency.Skillfully monitored stock levels, streamlining purchase order processes.Successfully negotiated with distributors and retailers.Demonstrated proficiency in devising and executing promotional strategies, coordinating display initiatives, and ensuring timely POSM/Activation implementation.

Content Marketing:- Managing and updating the website image.- Prepare and edit the content pillar on Social Media due to the Monthly/Yearly Promotion Plan.- Make a short-term promotion planProduct Marketing:- Contact & finding the supplier to produce and manage POSM for the request of superiors.- Control the quantity and quality of POSM periodically.- Distributing goods and POSM to each venue/branches/franchisees.

Working at Gong Cha Viet Nam Company in Marketing Assistant position.Customer Service:- Support, advise and persuade the suitable products for the customers.- Record customer feedback and contact the customers.- Contact and solve customer inquiries via fanpage on Facebook/Company Public mail, Brand mail/hotline, and website.Secretary and other tasks:- Aggregate revenue and make sales report through an internal system.- Collect information and aggregate work-related reports (weekly/monthly).- Support marketing-related work.- Contact and follow up with influencers to ensure the campaign succeeds as planned