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Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA works with all education systems and sectors to improve student outcomes, enhance teacher impact and strengthen school communities.The Business Analyst is responsible for the provision of.

Melbourne, Victoria, Australia

• Working as a Business Analyst within the digital project team to deliver mobile and SaaS solutions for a major client within the Fitness industry. My responsibilities are:
• Define, evaluate and maintain product backlog and user stories
• Capture and clarify requirements during stakeholder meetings
• Communicate and coordinate with development teams to define valuable solutions
• Work with UX team to define user journeys, conducting data analysis and user interviews
• Assist QA team in creating test cases

• Provided BA support for lead data analyst in building ETL process and implementing data warehouse solution using SSIS
• Document current state workflows by creating as-is process models.
• Create UML s diagrams to analyse stakeholders’ associations with the systems (using Lucid Chart).
• Capture requirements via user stories with acceptance criteria
• Write use cases and prepare test cases for user acceptance testing (UAT).
• Provide analysis on current business workflows, including key processes such as Child Enrolment and Employee Rostering.

Melbourne, Australia

• Key responsibilities:
• Gather and analyse stakeholder’s requirements via stakeholder interviews.
• Initiate stakeholder engagement and prepare interview questions.
• Validate requirements against business objectives to identify functional and non-functional requirements.
• Create business process models to evaluate current Onboarding system and propose future state (using Lucid Chart).
• Design database schema and ER diagrams to analyse As-Is system.

Melbourne, Australia

• Ensure excellent communication between internal and external stakeholders, via phone calls and emails
• Frequently use multiple systems include Siebel, Salesforce and ClickPOS
• Sufficiently train new employees to meet the highest performance

• Repair and service damaged home computers and laptops
• Effectively participate in designing WordPress website for business clients

Master Of Technology (M.Tech.), Information Technology

Bachelor'S Degree, Information Technology