Michal Trytek Email & Phone Number

Gibraltar

* Generating commercially valuable insights that drive decision making across key business areas which are largely responsible for revenue optimization and other vital OKRs.I worked closely with professionals from Real-Time Marketing, CRM, Product, Business Intelligence and individual country teams to help optimise their efforts and initiatives across wide range of products like: online casino and games, sports book, lotto betting and digital scratch cards. *Working with SnowFlake (SQL) cloud environment, Excel and Power Point when performing and presenting campaign analysis, AB testing and other bespoke analysis. Also used Amplitude, especially when assessing customer journeys.

Birmingham, England, United Kingdom

*Working with the Marketing Insights team and operational management team in creating a solution for improving customer satisfaction. I implemented the Power BI solution allowing the team to report on customer satisfaction and Net Promotor Score more frequently which effectively helped in improving customer journey. *Delivering Power BI solution allowing leaders to track the performance of individual members of their teams. I worked with multiple data sources including HCL Domino, OneDrive and flat files to create a "one-page" performance dashboard significantly improving user experience and the level of insights obtained by the team leaders.

United Kingdom

*Delivering report presenting annual customer satisfaction survey results containing Net Promoter Score, which formed the basis for bonus distribution that year.* Updating and running operational reports send to the senior leadership and management.I worked with Domino Query Language and Excel to improve the efficiency and accuracy of running pre-existing operational reports used by management in tracking the company's performance.*Utilising Microsoft Apps suite and Power BI Service to create bespoke temporary solutions allowing the compliance team to perform and report on their day-to-day operations.

Birmingham, England, United Kingdom

* Creating strategic reports for Marketing, Admissions and Accommodation departments using Power BI software. I created over 20 interactive reports, allowing data visualisation and data analysis in real-time. Power Query (M language) and Power Pivot (DAX) technologies were employed to build self-sustaining models visualised using dynamic charts and tables for easy data drilling and data mining, all published in PBI Service.* Managing a data request system. I was responsible for sourcing data from SQL Server, Microsoft Access, flat files and process it in into accessible information. Bespoke reports were predominantly executed in Excel format with bigger developments done in Power BI.

Birmingham, United Kingdom

* Preparing weekly and bespoke reports using PivotTables, charts, functions, and other Excel tools. I automized information processing by implementing VBA and SQL scripts in Excel reports. * Conducting student recruitment and networking activities at the UK and international fairs in the EU countries.* I engaged with a local student recruitment agency which resulted in a partnership and an increased number of recruited students from the EU. I also performed a sales pitch in front of an international audience several times. * Supervising and delegating work to the trainee during his work experience. I supported and helped to organise data analysis related tasks for an economy college student during his vocational experience.