Travis S. Email & Phone Number

Honolulu, Hawaii, United States

Honolulu, Hawaii, United States

• Advises Executive Secretary and Deputy of the Neighborhood Commission on critical and analytical needs for the Neighborhood Board System of 300,000 residents across City and County of Honolulu• Manages operations of office administration budget and staffers to produce an efficient County Neighborhood Board system• Forecasted and encumbered funds to procure various fiscal quarters and years• Initiated cost savings initiatives with budget and office practices by 5%• Managed and oversaw biannual board elections that expanded 194,000 voters across the island of O'ahu• Coordinated ceremony, and conferences that promoted efficiencies, policies and procedures • Strategized facility locations for cost efficiency and maximizing public participation of community meetings• Implemented business improvement strategies for virtual capacity upgrades

Honolulu County, Hawaii, United States

• Routed messages, coordinated appointments and directed personnel to various departments.• Anticipated guest needs, delivering exceptional customer service to exceed expectations.• Coordinated office cleaning and lobby organization for office and meeting areas.• Directed numerous calls per day to appropriate staff using multi-line system.• Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.• Helped guests with individual needs, offering information and assistance with issues.

Honolulu, Hawaii, United States

• Facilitated five monthly neighborhood board meetings across Oahu, in-person, hybrid, and virtual conferencing for hundreds of participants• Drafted/Revised Monthly Board Minutes and Agendas• Utilized Cisco Webex/Zoom/Gotomeeting/Microsoft Teams video conferencing for neighborhood board meetings to increase online accessibility and aid in the fight against the spread of COVID-19• Interpreted Local/State/Federal laws, rules, and regulations• Informed residents or participants about services, announcements, benefits and opportunities available

Honolulu, Hawaii, United States

• Informed COVID-19 policies and procedures for City, State, and Federal Governments• Processed inquiries into Google Drive for review and input for local emergency officials• Assisted with COVID-19 Relief funds and loans for small business and rentals

Honolulu, Hawaii, United States

• Validated address information with visits to each residential structure in assigned area.• Protected individuals' sensitive and confidential information with consistent use of established surveying protocols.• Verified accuracy and completeness of collected data with consistent reviews.• Maintained custody over forms until submitting for official counting.• Increased participation and accuracy of information by capturing interviewee attention with successful surveying strategies.

Dong-Gu, Daejeon, Korea

• Instructed and managed English education studies for over 800 Korean students at Wonang Elementary (원앙 초등학교), Wonsinhung Elementary (원신 흥초등학교) and East Daejeon Middle School (동대전중학교)• Developed and specialized English language lessons, activities and exams for Korean students from ages 7-16 years' old• Advised Korean English Educators on current English language curriculums• Implemented tangible metrics of student's progress throughout each academic year• Mentored struggling students with coursework and test preparation techniques

Daejeon, South Korea

• Instructed and managed English education studies for over 500 Korean elementary students from 3rd grade to 6th grade at Wonang Elementary (원앙 초등학교), Wonsinhung Elementary (원신 흥초등학교) public schools. • Developed and specialized English language lessons, activities, games and exams for Korean students from ages 7-12 years old• Advised fellow Korean elementary teachers current English language curriculums • Coordinated four English Language camps during Winter/Summer school vacations• Implemented tangible metrics of student's progress throughout each academic year• Managed budgets and purchased orders for educational supplies from Korean e-commerce sites (Gmarket/Coupang)

Seo-Gu, Daejeon, Korea

Honolulu Hawaii

• Lead a team for quality standards and procedures to minimize errors and provided exceptional customer service• Set up event facilities equipment and organized supplies ranging from 50-300 guests• Protected facility and property guests by regularly circulating premises• Provided facility inspection to ensure superior levels of cleanliness and upkeep

Honolulu, Hawaii

Opened and closed aquarium facilities for proper and safe conditions. Responsible for opening, counting, and closing registersProcessed Point-Of-Sale (POS) transactions (cash, credit cards, and coupons)Assisted with patrons questions in English and Japanese

Honolulu, Hawaii

• Researched various products for LED commercial projects• Audited critical meetings and off-site projects• Developed strategy and managed market communications that drove product demand

Honolulu, Hawaii

• Processing client insurance and annuity in New York Cloud applications• Accommodated new and different insurance requests and explored new value opportunities to optimize insurance agency reputation

Globa Mba

Manoa International Exchange Program

Bachelor’S Degree