Tamara Sandusky Email & Phone Number

Riverview, Fl, Us

United States

Collaborate with the global education leadership team to ensure the provision of training to both internal and external customers. Lead and mentor a team of remote trainers, assess training requests, and offer recommendations. Supervise the prompt creation, delivery, and fulfillment of internal work instructions and SOPs. Lead a team of instructional designers and technical writers through the continuous creation or modification of content, ensuring alignment with the rapid development of new features in our cloud-based software.Supply key performance indicators (KPIs) for evaluating training utilization and identifying areas for improvement. Take charge of optimizing resources, controlling costs, and providing guidance for effective training delivery.

Implemented a Learning Management System for internal and external customers.Planned and oversaw the creation of site pages and the deployment of content. Incorporated virtual live training sessions using platforms such as Webex, LogMeIn GoTo, and MS Teams. Administered webinars and ensured compliance with AGD standards for continuing education credits.

Develop job aids, trainer guides, recorded classes, etc using tools such as Camtasia, Captivate, Sound Forge, SnagIt, Adobe, etc.

Manage a group of national trainers.

Masters, Instructional Technology

Bachelors, Education