Tim Schroeder Email & Phone Number

Portland, Or, Us

Portland, Oregon Area

Serving as Senior Product Owner for a cross-departmental team of seven people. Maintaining Product Backlog using Microsoft Azure DevOps to develop and improve the product line, keeping stories and features prioritized based on company objectives, stakeholder and end-user feedback Directed weekly product meetings to gather all stakeholder feedback, as well as periodic launch meetings to collaborate on inter-departmental processes to ensure successful product and feature launches.

Beaverton, Oregon

Scrum Master for an Order Management team of developers and analysts in Nike’s global supply chain organization. Training the Scrum team on best practices as part of an ongoing Agile/SAFe transformation for the organization at large.Organizing all Scrum ceremonies for the team, including Daily Scrum, Planning, Retro and Demo. Working to facilitate communication and remove blockers. Interfacing with other Scrum teams on all Agile Release Trains and participating in Program Interval (PI) planning. Utilizing prior Product Owner and Product Management skills to aid the new stakeholders of SAFe/Agile, which include technical and business product teams.Working with Product Owners/Managers to maintain Product Backlog in VersionOne, helping to write stories and gather business priorities from numerous stakeholders for Order Management.

Greater Nashville Area, Tn

Acted as primary product advocate on the Uniguest development team, maintained Product Backlog in Microsoft Visual Studios Team Services, writing stories, maintaining and prioritizing product backlog and “parking lot.” Collaborated with stakeholders to understand needs and gather input on scoping and prioritization of epics and stories. Served as Scrum Master for the development team, running the Daily Scrum standups, facilitating inter-departmental communications, working to remove blockers, organizing Sprint Reviews and tracking “keeps, stops & starts” from Sprint Retrospectives. Managed migration projects for the acquisition of Eleven Wireless products, successfully protecting 96% of pay-per-use revenue by completing migration before Eleven Wireless servers were decommissioned. Directed the transition of product backlogs, software development, fulfillment, and support from Eleven Wireless to Uniguest. Successfully turning over all development work on-time and on-budget allowed both companies to move forward smoothly and profitably.

Portland, Oregon

Led all aspects of product management and development, serving as Product Owner, as well as Scrum Master for a cross-departmental team of seven people.Maintained Product Backlog using Jira and Confluence to develop and improve the product line, keeping them prioritized based on company objectives, customer & partner feedback, and value to the company. Developed and maintained a multi-year road map in tandem with the Director of Products.Directed weekly product council meetings to gather internal stakeholder feedback, as well as periodic launch meetings to collaborate on inter-departmental processes to ensure successful product and feature launches. Managed the team through 20+ field-wide automatic software update releases, from inception to release.

Portland, Oregon Area

Served as the voice of the market for the product to the software development team, passing along feedback from internal and external stakeholders, working with developers to shape their work and bring them up to speed on the context and history of the product.Oversaw all vendor and fulfillment partner relationships for the product, including running weekly standups, conference calls and onsite visits with partners to train, get feedback and build relationships.Spearheaded a team focused on implementing, upgrading and maintaining software-based product in the field, including internal and external product documentation for features, issues and processes.Led all aspects of quality assurance testing for software-based product, working with development team to solve issues, guide product features, and improve process. Successfully completed ~350 software implementation projects, coordinating with hotel staff, IT managers, 1099 field technical resources, customer-chosen vendors, and internal company resources.

Portland, Oregon Area

Managed and supported 2000 computer kiosks at over 400 client locations around the worldServed as technical and process escalation point for six tier 3 support engineersOversaw Eleven’s technical and operational relationship with 24/7 call center vendor and hardware fulfillment center vendor, as well as internal support mentoring and training.

Portland, Oregon Area

Worked with Columbia IT staff to manage a project to upgrade users to the newest macOS and productivity software, enabling creative and design employees to work more efficiently and allowing for full utilization of the Intel-based Macs.Served as backup Desktop Support for ~300 Apple users. Common software included Microsoft Office, Entourage for Exchange and Adobe Creative Suite. Hardware included MacBook Pro, Mac Pro, G5 and G4 towers and PowerBook G4 laptops.

Bachelor Of Arts, Arts & Letters / German Language

Completed a Bachelor of Arts with two majors, one in Liberal Arts emphasizing Film Studies and one in German Language and History..

Oregon Baden-Württemberg Study Abroad Program, German Language & Culture

Activities and Societies: Oregon / Baden-Württemberg Exchange Program One year study abroad in the German city of Stuttgart.