Thomas Schwendler Email & Phone Number

Greater Boston Area

Ascendle is an outstanding software development company, providing professional development services to software companies around the country. In the Product Owner role, I hold the overall responsibility of ensuring the project is delivered as the client expects. Essentially I am an embedded client representative in the development team and act as a gateway between the Ascendle developers and our clients. My main responsibilities are listed below.• "Own" the overall success of the project – delivering a high-quality work product that meets or (ideally) exceeds client expectations• Meet with and understand the client’s vision for the project• Own the vision and convey it to the development team• Answer day-to-day questions from the team• Communicate with the client as needed to answer team questions• Test new functionality produced by the team to ensure it meets a “ready to ship” level of quality• Provide status updates to the client and other stakeholders, including a demonstration of newly completed functionality

Topsfield, Ma

ICT is the leading provider of RFID technology to the precast concrete industry. As the company continues to grow and broaden its markets, it is critical that close relationships with our customers are developed and maintained.In serving in this role, I am responsible for creating and maintaining relationships with our customers that delight customers rather than satisfy. This includes the following responsibilities:• Participate in the development and execution of strategic and business plans from the customer perspective.• Contribute to the execution of strategic and business plans through the development and execution of coordinated customer acquisition and customer service plans.• Contribute to the development of technology plans with input from the customer perspective.• Create and implement customer relationship management strategies and practices.• Manage customer integration of software, products and services.• Assistance in the sales process.• Staff and manage customer relationship team.• Manage software development.

Providing strategic consulting services to this fast growing technology company.

Epsom, Nh

Newstress is a manufacturer of prestressed and precast concrete structural elements. I am helping to update their engineering and business systems to automate the creation of these elements.This is a very interesting project that requires linking all the aspects of this business including engineering, manufacturing, inventory control, accounting, and sales into one integrated ERP system.I am initially focused on task of updating and creating AutoCAD applications to automate parts of the engineering process. After this is complete, I will then help with the implementation of a complete ERP system to increase the work flow for the entire business.

New London, Nh

• Co-owned and managed the technology direction of a Real Estate business with up to 30 agents. Designed and implemented technology systems to improve business communications and marketing of real estate properties. Responsibilities included: examination of current business systems, new business systems design/creation, research/implementation of new technologies, training, technical support, budget management, resources allocations, quality assurance and meeting milestones/deadlines on time.• Created new company intranet to greatly improve business communications and provide advanced business tools for employees and to allow work from any location.• Designed and developed cutting-edge Social Media internet marketing systems to improve marketing scope of real estate properties retained by the firm.• Resulted in 40% increase in listings retained and 55% increase in sales in a 2 year period.

Greater Boston Area

After a successful partnership in Softdesk and growing it to be a publicly traded company, I “retired” early to manage my assets, run some small businesses and care for my mother with Alzheimer’s disease.+ Managed equity and real estate assets utilizing online trading tools.+ Ran a small furniture building business using Google Sketchup as a 3D furniture modeling anddesign tool.+ Ran a fly fishing guiding business, utilizing the internet as the primary marketing tool.

Henniker, Nh

• Managed the development of civil/structural engineering applications for AutoCAD. Responsibilities included: collaborative design methods, product management, quality assurance and control, advanced technical support and reseller training.• Designed core tools used by all development teams for application data exchange, consistent user interface and improved internationalization. • Results helped grow this business over 750% and become publicly traded over a 5 year period.

Portland, Oregon Area

Design, development, distribution and support of Structural Engineering applications for AutoCAD. This included:+ Product development utilizing the AutoLISP and C programming languages, and the customization of the AutoCAD menu system.+ Packaging of the software product for distribution to end users.+ Client customer support and training of the Structural product line.

Williston, Vt

Performed the structural analysis and design of buildings, bridges, box culverts and many other structures. This included new free standing structures as well as modifications and additions to existing structures.Programmed structural analysis software for the analysis of various structural elements using the C programming language.After the acquisition of AutoCAD for our office, Tom customized this software for use by the team of engineers and draftsmen.