Senior executive with finance operations, customer service and engineering background. Experience with large and complex customer facing operational roles, technical roles, and implementing strategic transformational change. Very experienced in developing and implementing strategic organisational change in both the tech industry and in strongly unionised environments based on solid data analysis, effective communication and negotiation skills and strong leadership capabilities.Specialties: Order to Cash, credit management, collections, change management, customer service, data analysis, transformation, negotiation, organisational design, workforce optimisation, supply chain management, operations management, union negotiation.
Listed skills include Change Management, Management, Project Management, Operations Management, and 10 others.