Tammy Kaplan Email & Phone Number

Houston, Texas, Us

Identified an opportunity at Empyrean to lead an initiative to productize and deploy employer services at the center of insurance products, personalized data and consumer health and benefits choices. The business need was to develop technology leveraging AI with applied data science to engage and guide employees as benefits “consumers” in a whole new way. When brought to market, these products and services created a value wedge against competitors, enabling a rapid move upmarket that rendered significant revenue growth and strategic operational scale. As the Program Leader, the personal challenge was to apply my previous work experiences to develop a product function and programmatic discipline in delivery of technologies and data services that were beyond the company’s core business to date. This required market research, oversight of software development, integrating strategic partnerships and continuous change management to launch in a space and capability where Empyrean hadn’t ventured before.

Bloomington, Minnesota, Us

Tapped by this individual market health insurance start-up to deliver an ambitious and time-pressed analytics strategy for the purpose of managing a performance-based care delivery model in the Denver, CO, area, its first market. Took the lead on data integrations with 12+ partner organizations, including the core data warehouse vendor, locally based care systems, the Colorado Regional Health Information Exchange (one of the largest and most robust health information exchange networks in the United States), clinical management vendor, third party claims administrator, pharmacy benefits manager and lab partners. Successfully managed the program for a high stakes project, with tremendous visibility to leadership and investors that, with errors, would introduce critical risks for the company and the insured in terms of treatment costs. Led an time and accurate delivery that was essential to manage the company’s actuarial risk as its product first went live in the market.

Led an effort resulting in successful NCQA certification with 100% scores for RedBrick's health assessment and self-management tools

Eagan, Mn, Us

Delivered project oversight to execute on new opportunities / pilots within product and strategic marketing, supporting improvements in content delivery and market insights, as well as the launch of a pharmacy consultant marketing channel.

Minneapolis, Mn, Us

Joined the largest care delivery system in Minnesota to organize BluePrint, a strategic initiative to develop a performance network health insurance product partnership with Blue Cross and Blue Shield of MN. Enabled the delivery of key differentiators for a product with high visibility within each organization and the public as an offering on the Minnesota Health Insurance Exchange. Supported the creation of a product mindset at Allina which paved the way for an expansion of health insurance partnerships for years to come. Led the delivery of a new product in the market that garnered local media attention for two leading companies in the Minnesota healthcare market.

Minneapolis, Mn, Us

Led product design and implementation efforts, and facilitated governance of ACO products that included partnerships with Medica, PreferredOne, UCare and North Memorial.

B.A., English (Cum Laude)

Intercultural Studies