Tim Stack
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Tim Stack Email & Phone Number

Sr. Engineer of Technical and Customer Services at Alloy Software
Location: Port Jervis, New York, United States 7 work roles 3 schools
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Current company
Role
Sr. Engineer of Technical and Customer Services
Location
Port Jervis, New York, United States
Company size

Who is Tim Stack? Overview

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Quick answer

Tim Stack is listed as Sr. Engineer of Technical and Customer Services at Alloy Software, a company with 16 employees, based in Port Jervis, New York, United States. AeroLeads shows a matched LinkedIn profile for Tim Stack.

Tim Stack previously worked as Sr. Software Support Engineer at Alloy Software and Software Support Engineer at Alloy Software. Tim Stack holds Bachelor Of Arts - Ba, History, Education, Technology from State University Of New York College At Cortland.

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Email format at Alloy Software

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Alloy Software

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Profile bio

About Tim Stack

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Current workplace

Tim Stack's current company

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Alloy Software
Alloy Software
Sr. Engineer of Technical and Customer Services
Port Jervis, NY, US
Employees
16
AeroLeads page
7 roles

Tim Stack work experience

A career timeline built from the work history available for this profile.

Sr. Engineer Of Technical And Customer Services

Port Jervis, NY, US

Sr. Software Support Engineer

Current

Responsible for training new team members and providing excellent technical and customer support to all Alloy Software clients and partners. Created knowledge base articles, including technical documentation, troubleshooting guides, and how-tos. Assisted in leading and supporting the 24-hour support team alongside the Director of Software Support and led.

Jan 2021 - Present

Software Support Engineer

Bloomfield, New Jersey, United States

Responsible for providing excellent technical and customer support to all Alloy Software clients and partners.- Provided technical and educational support for all Alloy Software products.- Documented technical issues and solutions to maintain accurate logs and track history.- Communicated with clients to identify the root causes of application problems..

Jan 2019 - Jan 2021

Freelance Worker

  • Completed diverse cloud-based tasks, such as writing, transcription, data entry, image categorization, audio and video annotation, and search engine ranking.
Nov 2019 - Aug 2022

Lead Software Support Engineer

New Windsor, NY

Accountable for both training new team members and providing excellent technical support to DocuWare's clients and partners.- Performed daily responsibilities as a Software Support Analyst while also taking on additional duties.- Developed a variety of documentation, including training materials and product knowledge base articles covering product features.

May 2017 - Jan 2019

Software Support Analyst

New Windsor, NY

Accountable for delivering top-notch technical support to DocuWare's clients and partners.- Provided technical and educational support for all DocuWare-related products.- Responded to customer inquiries and provided technical assistance both over the phone and in person.- Collaborated with Tier 1, Tier 2, and Senior Software Support Leads to address all.

Oct 2015 - May 2017

Student Trainee (It Specialist), Gs-2299-04

West Point, NY

Provided support to the Deputy Chief Information Officer for both the Plans & Policy Division as well as the Information and Education Technology Division.- Collaborated with the CIO and various departments to plan and execute education and technology projects for the Academy.- Managed the Cisco Prime Infrastructure, maintaining, updating, and organizing.

May 2015 - Oct 2015
Team & coworkers

Colleagues at Alloy Software

Other employees you can reach at alloy-software.com. View company contacts for 16 employees →

3 education records

Tim Stack education

Associate Of Arts (A.A.), History, Education, Technology

FAQ

Frequently asked questions about Tim Stack

Quick answers generated from the profile data available on this page.

What company does Tim Stack work for?

Tim Stack works for Alloy Software.

What is Tim Stack's role at Alloy Software?

Tim Stack is listed as Sr. Engineer of Technical and Customer Services at Alloy Software.

Where is Tim Stack based?

Tim Stack is based in Port Jervis, New York, United States while working with Alloy Software.

What companies has Tim Stack worked for?

Tim Stack has worked for Alloy Software, Amazon'S Mechanical Turk, Docuware, and United States Military Academy At West Point.

Who are Tim Stack's colleagues at Alloy Software?

Tim Stack's colleagues at Alloy Software include Dmitry Polyansky, Ekaterina Glozshtein, Ilia Verem, 🐱‍🏍Nikolay Zainchkovskiy, and Ivan Shumilin.

How can I contact Tim Stack?

You can use AeroLeads to view verified contact signals for Tim Stack at Alloy Software, including work email, phone, and LinkedIn data when available.

What schools did Tim Stack attend?

Tim Stack holds Bachelor Of Arts - Ba, History, Education, Technology from State University Of New York College At Cortland.

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