Travis Stuebing Email & Phone Number

Chicago, IL, US

United States

Chicago, Illinois, United States

• Understudy Performer with The Second City National Touring Company (RedCo) for local and traveling productions. So far, “The Best Of The Second City," (2023 & 2024) “The Best of The Second City: Chicago Style,"”The.

Chicago, Illinois, United States

• Developed and executed strategy for content focused on increasing awareness, ticket sales, and social media engagement for the productions HITCH*COCKTAILS & CLUED IN: The Improvised Murder Mystery.
• Created and managed a monthly social media calendar, designed and created graphics, gifs, videos, as well as drafted engaging and compelling copy in an effort to display stand-out presence across maintained social.

Chicago, Illinois, United States

• Coordinated between NMHC physicians, support staff, patients and third parties to provide essential medical records (specifically, medical imaging) needed for patient care, review, billing, or other purposes.
• Accessed and utilized all electronic health record systems necessary to process requests. Maintained thorough knowledge of Illinois state statutes, HIPAA privacy rules, release of information procedures, and used keen.
• Escalated potential barriers related to work activity to Operations Coordinators with critically thought-out solutions prepared in advance.
• Responded to release of information requestors in a prompt, conscientious, respectful, and professional manner.

Greater Chicago Area

• Responsible for detail maintenance of the Master Patient Index (MPI).
• Used various research methods & EPIC (our resident MPI application) to evaluate demographic indicators associated with each patient to determine if an existing MPI record was to be updated/created.
• Made corrections and documented appropriately.
• Performed audits of the Cerner system to ensure highest level of integrity.
• I also assisted other departments with record authorizations, assigning of regulatory deficiencies, as well as trained members of our own department extensively in the merging of records. I also co-authored our.

Chicago, IL

• First point of customer contact for sales of lake/harbor cruise experiences in 6 national markets
• Created a lasting positive first impression and assisted customers with all purchases and concerns via telephone.
• Personally handled stressful situations without escalation to supervisors.
• Used various selling/upselling strategies to deliver luxury experiences to potential guests.
• Developed essential sales skills and consistently performed in the top percentile of 80 sales associates.
• Recipient of the Morgan Freeman Award for "Best Phone Voice"

Dallas, TX

• Responded to customer complaints posted on Greyhound’s social media platforms and worked to resolve complaints in a timely fashion.
• Proactively visited dozens of consumer feedback and service review sites such as Yelp, MeasuredUp.com and My3Cents.com to look for customer comments about their Greyhound experience.
• Responded directly to customers to resolve their issues. Worked with social engagement specialist to ensure messaging in Facebook and Twitter posts were consistent with the Greyhound “voice”.
• Tracked all customer complaints submitted via digital channels for reporting purposes (type of complaint, level of resolution, open/closed).

Denton, TX

• Developed, executed, and maintained marketing & fundraising efforts for a 501(c)3 Non-profit, as well as chaired the PR Committee and oversaw a team of 5.
• Managed communication within the organization, as well as communication with the community at large; including everything from busking and postering, to interacting & partnering with local businesses to bolster.
• Managed web presence via Social Media (Facebook, Twitter, Tumblr) as well as created and adhered to a Content Calendar.
• Drafted and managed Press Releases as well as designed and distributed promotional material (Posters, Publicity Photos etc.) to local print media and online publications.
• Oversaw creation, printing, and distribution of programs for our productions.

Severn Darden Graduate Program

As a member of this highly coveted (and competitive) cohort, I spent a year of Saturday nights as a member of one of Second City’s House.

Conservatory Program - Improv/Writing/Performance

Honed my skills as a writer, improviser, and performer by immersing myself in a comprehensive crash course in Comedy. Culminated in the.

Theatre/Psychology