Tsuki Reynoso Romero

Tsuki Reynoso Romero Email and Phone Number

Real Growth, Real Impact | Customer Success that Matters @ EMARKETER
Tsuki Reynoso Romero's Location
Jersey City, New Jersey, United States, United States
About Tsuki Reynoso Romero

An accomplished, results-oriented, and revenue-driven Client Relationship Manager highly regarded for driving adoption, improving ROI, and successfully hitting renewal targets throughout 10+ years in SaaS roles. Proven track record of managing complex projects and developing effective technical product solutions. Known for maintaining client partnerships and growing client loyalty through effective cross-functional collaboration and team building. Out-of-the-box thinker recognized for driving new business, increasing market share, and achieving record-breaking growth.

Tsuki Reynoso Romero's Current Company Details
EMARKETER

Emarketer

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Real Growth, Real Impact | Customer Success that Matters
Tsuki Reynoso Romero Work Experience Details
  • Emarketer
    Account Manager
    Emarketer Nov 2024 - Present
    New York, Ny, Us
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  • Njsbdc At Njcu School Of Business
    Associate Director Of Operations
    Njsbdc At Njcu School Of Business Sep 2023 - Present
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  • Ctd Group
    Co-Founder And Managing Director
    Ctd Group Jan 2023 - Present
    Jersey City, Us
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  • Servicetitan
    Director, Corporate Customer Success Management (Smb)
    Servicetitan Oct 2021 - Oct 2022
    Glendale, Ca, Us
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  • Keeptruckin
    Senior Manager, Customer Success Smb
    Keeptruckin Sep 2020 - Oct 2021
    San Francisco, California, Us
    Led the Customer Success team for the small/mid-size business segment at KeepTruckin – an AI-fueled and venture-backed fleet management business. Together we are responsible for day-to-day oversight of 90k+ customer relationships including monitoring customer health, driving retention and improving customer lifetime value.We accomplish this by:- Leveraging data and analytics to monitor the health of our customer base with an eye towards reducing churn and identifying new ideas for the firm’s product roadmap- Partnering with Sales and Go-To-Market teams to craft renewal strategies and experiment with win-back campaigns- Collaborating with Product Management/Engineering/Data Science to identify and implement product enhancements that improve customer satisfaction
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  • Keeptruckin
    Manager, Customer Success Smb - Retention
    Keeptruckin Sep 2018 - Sep 2020
    San Francisco, California, Us
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  • Getfeedback, Inc.
    Renewal Manager
    Getfeedback, Inc. Aug 2016 - Sep 2018
    San Francisco, California, Us
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  • Campaign Monitor
    Renewal Manager
    Campaign Monitor Jun 2016 - Sep 2018
    Nashville, Tennessee, Us
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  • Verticalresponse
    Team Lead, Client Success And Inside Sales
    Verticalresponse Jan 2016 - May 2016
    St Petersburg, Florida, Us
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  • Verticalresponse
    Sr. Customer Success Manager
    Verticalresponse Nov 2014 - Jan 2016
    St Petersburg, Florida, Us
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  • Realpage, Inc.
    Client Services For Mynewplace.Com
    Realpage, Inc. Jan 2011 - Nov 2014
    Richardson, Texas, Us
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  • It’S Just Lunch, Inc
    Director
    It’S Just Lunch, Inc Nov 2007 - Oct 2010
  • Mge Engineering Inc
    Administrative Assistant
    Mge Engineering Inc Apr 2007 - Nov 2007
  • Washington Mutual
    Fraud Analyst
    Washington Mutual Aug 2005 - Apr 2007

Frequently Asked Questions about Tsuki Reynoso Romero

What company does Tsuki Reynoso Romero work for?

Tsuki Reynoso Romero works for Emarketer

What is Tsuki Reynoso Romero's role at the current company?

Tsuki Reynoso Romero's current role is Real Growth, Real Impact | Customer Success that Matters.

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