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Thomas Cox Email & Phone Number

Customer Focused Credit Analyst at Oakbury Financial Group
Location: Braybrook, Victoria, Australia 5 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Oakbury Financial Group
Role
Customer Focused Credit Analyst
Location
Braybrook, Victoria, Australia

Who is Thomas Cox? Overview

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Quick answer

Thomas Cox is listed as Customer Focused Credit Analyst at Oakbury Financial Group, based in Braybrook, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Thomas Cox.

Thomas Cox previously worked as Credit Analyst at Oakbury Financial Group and Senior Credit Assessor (Dual CAD) at Anz. Thomas Cox holds Certificate Iv In Accounting And Bookkeeping from International Institute Of Information Technology.

Profile bio

About Thomas Cox

A customer-focused, analytical problem solver and team player with a “can-do” nature, equipped with 10+ years of banking, financial and risk management experience, including CAD guideline knowledge. Skilled with the ability to evaluate credit data and financial statements to determine the degree of financial risk, thereby demonstrating practical data gathering and analysis skills.

Current workplace

Thomas Cox's current company

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Oakbury Financial Group
Oakbury Financial Group
Customer Focused Credit Analyst
5 roles

Thomas Cox work experience

A career timeline built from the work history available for this profile.

Credit Analyst

Current
Oakbury Financial Group

► Provide credit support for brokers in the business to analyse self-employed customer’s income documents, involving complex structures and multiple entities of companies and/or trusts.► Utilise expansive product and industry knowledge to provide lending solutions for customers with consumer and/or commercial credit.► Contact up to 5 prospective customers per day who have either been referred by principle or expressed an interest in a finance application, via phone, face-to-face, in person or digitally via Zoom or Skype.► Answer questions from customers of different levels of experiences without giving out financial advice.► Process up to 8 full loan applications per week from lodgement, conditional approval, decline rework, unconditional approval through to settlement, once a lender has been selected.► Collect data and documents such as payslips, tax returns, company or trust financials, bank statements and ID to establish eligibility for mortgages up to $4M, demonstrating research and analysis skills.► Enter client data accurately into the database, while analysing customer’s needs and credit history to confirm eligibility for finance and conduct a high-level income servicing to establish maximum loan amounts up to $4M.

Jan 2019 - Present

Senior Credit Assessor (Dual Cad)

Anz

Docklands, Victoria, Australia

► Trusted to exercise an Underwriting Authority of $2M (LMI C) with ANZ Lender’s Mortgage Insurance and a Credit Approval Discretion of $2.5M (Tier B+) with ANZ home loan assessments on a daily basis.► Analysed complex self-employed home loan applications, including applicants with multiple entities of companies and/or trusts. ► Evaluated applicants who returned a declined scorecard status, adverse ANZ customer credit rating (CCR), VEDA and/or adverse account conduct within UA/CAD to confirm credit worthiness.► Analysed bridging home loans and also applications in names of the company and/or trusts within the credit appetite of ANZ LMI and ANZ home loan assessments.► Pro-actively re-packaged and communicated deal options with customers, as appropriate, for deals which would otherwise be declined, thereby increasing approval rates, customer and stakeholder satisfaction.► Effectively communicate all credit decisions to submitter and stakeholders.► Coached by means of workshopping of up to 4 lower UA/CAD holders per day to exercise thorough creditworthiness assessment and informed them how to make sound credit decisions.

Aug 2012 - Apr 2018

Credit Assessor (Production Lead)

Anz

Docklands, Victoria, Australia

► Similar role to Credit Assessor (Dual CAD) with the additional responsibility of workflow management.► Daily allocation of work to other assessors within business unit.► Attend workflow meetings with other Production Leads and Team Managers to ensure resources are shared to meet or exceed daily SLA targets.► Monitoring of workflow queue throughout the day to ensure home loan applications are correctly allocated to assessors with the correct skill set to meet application SLA.► Resolve escalations requests from stakeholders and Senior Managers.

Sep 2011 - Aug 2012

Credit Assessor (Dual Cad)

Anz

Docklands, Victoria, Australia

► Trusted to exercise an Underwriting Authority of $1.5M (LMI B) with ANZ Lender’s Mortgage Insurance and a Credit Approval Discretion of $1.5M (Tier B) with ANZ home loan assessments on a daily basis.► Analysed PAYG and basic self-employed home loan applications including sole traders and parternships.► Evaluated applicants who returned a refer scorecard status, limited adverse ANZ customer credit rating (CCR), VEDA and/or adverse account conduct within UA/CAD to confirm credit worthiness.► Analysed home loans applications involving servicing and/or security guarantees within UA/CAD.► Effectively communicate all credit decisions to submitters and stakeholders.

Jun 2009 - Sep 2011

Customer Service Officer (Home Loans)

Anz

Melbourne, Victoria, Australia

► Work collaboratively in a contact centre environment to assist brokers and ANZ Mobile Lenders in tracking, clarifying credit decisions and escalation of home loan applications.► Assist existing home loan customers with enquiries and setup changes to their existing home loan accounts.

Jul 2008 - Jun 2009
3 education records

Thomas Cox education

FAQ

Frequently asked questions about Thomas Cox

Quick answers generated from the profile data available on this page.

What company does Thomas Cox work for?

Thomas Cox works for Oakbury Financial Group.

What is Thomas Cox's role at Oakbury Financial Group?

Thomas Cox is listed as Customer Focused Credit Analyst at Oakbury Financial Group.

Where is Thomas Cox based?

Thomas Cox is based in Braybrook, Victoria, Australia while working with Oakbury Financial Group.

What companies has Thomas Cox worked for?

Thomas Cox has worked for Oakbury Financial Group and Anz.

How can I contact Thomas Cox?

You can use AeroLeads to view verified contact signals for Thomas Cox at Oakbury Financial Group, including work email, phone, and LinkedIn data when available.

What schools did Thomas Cox attend?

Thomas Cox holds Certificate Iv In Accounting And Bookkeeping from International Institute Of Information Technology.

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