► Provide credit support for brokers in the business to analyse self-employed customer’s income documents, involving complex structures and multiple entities of companies and/or trusts.► Utilise expansive product and industry knowledge to provide lending solutions for customers with consumer and/or commercial credit.► Contact up to 5 prospective customers per day who have either been referred by principle or expressed an interest in a finance application, via phone, face-to-face, in person or digitally via Zoom or Skype.► Answer questions from customers of different levels of experiences without giving out financial advice.► Process up to 8 full loan applications per week from lodgement, conditional approval, decline rework, unconditional approval through to settlement, once a lender has been selected.► Collect data and documents such as payslips, tax returns, company or trust financials, bank statements and ID to establish eligibility for mortgages up to $4M, demonstrating research and analysis skills.► Enter client data accurately into the database, while analysing customer’s needs and credit history to confirm eligibility for finance and conduct a high-level income servicing to establish maximum loan amounts up to $4M.

► Trusted to exercise an Underwriting Authority of $2M (LMI C) with ANZ Lender’s Mortgage Insurance and a Credit Approval Discretion of $2.5M (Tier B+) with ANZ home loan assessments on a daily basis.► Analysed complex self-employed home loan applications, including applicants with multiple entities of companies and/or trusts. ► Evaluated applicants who returned a declined scorecard status, adverse ANZ customer credit rating (CCR), VEDA and/or adverse account conduct within UA/CAD to confirm credit worthiness.► Analysed bridging home loans and also applications in names of the company and/or trusts within the credit appetite of ANZ LMI and ANZ home loan assessments.► Pro-actively re-packaged and communicated deal options with customers, as appropriate, for deals which would otherwise be declined, thereby increasing approval rates, customer and stakeholder satisfaction.► Effectively communicate all credit decisions to submitter and stakeholders.► Coached by means of workshopping of up to 4 lower UA/CAD holders per day to exercise thorough creditworthiness assessment and informed them how to make sound credit decisions.

► Similar role to Credit Assessor (Dual CAD) with the additional responsibility of workflow management.► Daily allocation of work to other assessors within business unit.► Attend workflow meetings with other Production Leads and Team Managers to ensure resources are shared to meet or exceed daily SLA targets.► Monitoring of workflow queue throughout the day to ensure home loan applications are correctly allocated to assessors with the correct skill set to meet application SLA.► Resolve escalations requests from stakeholders and Senior Managers.

► Trusted to exercise an Underwriting Authority of $1.5M (LMI B) with ANZ Lender’s Mortgage Insurance and a Credit Approval Discretion of $1.5M (Tier B) with ANZ home loan assessments on a daily basis.► Analysed PAYG and basic self-employed home loan applications including sole traders and parternships.► Evaluated applicants who returned a refer scorecard status, limited adverse ANZ customer credit rating (CCR), VEDA and/or adverse account conduct within UA/CAD to confirm credit worthiness.► Analysed home loans applications involving servicing and/or security guarantees within UA/CAD.► Effectively communicate all credit decisions to submitters and stakeholders.

► Work collaboratively in a contact centre environment to assist brokers and ANZ Mobile Lenders in tracking, clarifying credit decisions and escalation of home loan applications.► Assist existing home loan customers with enquiries and setup changes to their existing home loan accounts.