Tiffany Thigpen Email & Phone Number

Washington, DC, US

Washington, District Of Columbia

United States Citizenship and Immigration Services (USCIS): Office of Information Technolgy (OIT)

Washington D.C. Metro Area

• U.S. Department of Veteran Affairs (VA): Veteran Benefits Administration (VBA)/Veterans Hospital Administration (VHA) Provide core program management support to the Technical Requirements team. Develop Standard.
• Lead the effort to establishing SharePoint as the primary source repository of… Show more U.S. Department of Veteran Affairs (VA): Veteran Benefits Administration (VBA)/Veterans Hospital Administration (VHA) Provide.
• Lead the effort to establishing SharePoint as the primary source repository of Division information. Provide daily updates and user interface improvements for better project visibility
• Analyze organizational matrices to ensure optimal team structure and efficiency in the assignment of responsibilities and protocols are in place to provide adequate backup coverage
• Facilitate project meetings comprised of 30+ internal and external stakeholders and strategize implementation of various new functionalities within the VA and interagency connectivity
• Attends meetings to support program management planning, execution, and closeout with VHA employees and VHA medical contractors

Washington D.C. Metro Area

• Senior Consultant performing a cost/performance study that compares the Transportation Security Administration's (TSA) Screening Partnership Program (SPP) to fully Federally-Employed airports.
• Conducted an independent study comparing performance and cost measures of TSA Federalized Employee Airports to Screening Partnership Program (SPP) Airports, who use contractors as screeners
• Research international standards, perform data collection, and analyze performance measures… Show more Senior Consultant performing a cost/performance study that compares the Transportation Security Administration's.
• Research international standards, perform data collection, and analyze performance measures regarding Security Effectiveness, Management Effectiveness, Wait Times, Throughput, and Customer Service
• Developed validation measures for the performance data collected to ensure compliance with GAO previous study recommendations
• Conducted interviews with airports, TSA HQ personnel, and other industry stakeholders for subjective data collection

Virginia

• Worked on Deloitte team providing Program Management support to Transportation Security Administration (TSA). Currently, supporting the Operations Branch of the Deployment Division.Database Manager
• Led an effort, which integrated more than 20 clients and team members across various work streams, to develop a methodology for validating, allocating, and deploying equipment to the field
• Defined and managed data input and validation procedures for an explosive detection equipment… Show more Worked on Deloitte team providing Program Management support to Transportation Security Administration (TSA)..
• Defined and managed data input and validation procedures for an explosive detection equipment tracking database encompassing over 400 federalized airports
• Performed verification of project milestones to validate deployment schedules and determine when to procure additional equipment
• Created reporting tools and dashboards for TSA Senior Leadership and Program Leadership that aid in decision making that can lead to cost savings and efficiencies

Virginia

• Worked on Deloitte team providing Program Management support to Transportation Security Administration (TSA). This position supported the Deployment Branch of the Electronic Baggage Screening Program (EBSP).Reduced.
• Managed the deployment to airports, contractor and TSA coordination, and communications of RSEDS projects from initiation to completion
• Facilitated project stakeholder communication and strategically guided each… Show more Worked on Deloitte team providing Program Management support to Transportation Security Administration (TSA). This position.
• Facilitated project stakeholder communication and strategically guided each project to ensure successful completion including delivery and go-live at airports.
• Assisted stakeholder review of potential new projects, reviewed procurement packages, and helped develop the next fiscal year spend plan
• Developed process flows to improve program effectiveness and efficiency, and identified and assisted with the mitigation of project risks and issues

Washington D.C. Metro Area

• Managed the implementation of a mathematics curriculum for teachers and more than 180 students for the upcoming school year
• Developed data-driven and results-based methodologies that enabled teachers to provide support to students who were off-track in understanding subject matter
• Co-facilitated a women’s group for ages (12 to 19) that focused on social, emotional, and forward thinking topics.

• Developed and delivered lesson plans to high school classes that enhanced quantitative and reading comprehension
• Taught and reinforced supplemental comprehension techniques with Junior and Senior level students for use on standardized test (ACT/SAT and GED)
• Developed guidelines for a Distant Learning program for students that would requiring alternative methods of learning due to various circumstances

• Led a pilot project that dealt with the implementation of new filtration systems in the plants. Work included: engaging with contractors and vendors, gathering employee feedback, developing SOPs, project.
• Participated in ongoing working sessions to improve the current filtration systems and performed research and brainstorming sessions with plant maintenance and vendors to determine… Show more
• Participated in ongoing working sessions to improve the current filtration systems and performed research and brainstorming sessions with plant maintenance and vendors to determine feasible options for improvement
• Contributed to the development and enhancement of a paint delivery evaluator database that was used to help improve the delivery accuracy of raw materials to tanks Show less

Bse, Industrial And Operations Engineering

Activities and Societies: National Society of Black Engineers (NSBE) National Association for the Advancement of Colored People (NAACP).

Education record