WorkForce Software implementations directly impacting over 175,000 people at 18 companies in 12 countries and over 500 locations in the past 9 years• Full Project Lifecycle Consulting of WFS suite of software: Time and Attendance (TA) including Mobile, Absence Compliance Tracker (ACT), Advanced Scheduler (AS), Analytics, Clocks, Standard and Custom Integrations, Teams, and Crew Management• Prepare for Project Start: Analyzing project documentation, forging relationships across cross-functional teams, identifying gaps, establishing required systems, identifying stakeholders and SME’s, and planning necessary workshops or meetings• Determine deadlines, plan actions, track progress, resolve concerns, and provide updates• Gather and document detailed business requirements and solution design documents for all aspects of the WFS software suite and other systems to be integrated / interfaced with• Technical analysis and design of solutions from requirements documentation• Provide functional and technical guidance for consultants proactively and in review• Analyze business rules and solutions documentation, translating them into stable configuration• Guide configuration teams, emphasizing quality, supportability, integrity, service, and excellence• Create, maintain, and manage good documentation practices for all aspects of the configuration• Peer review configuration and code for stability, best practices, documentation alignment• Testing of configuration sub-units, units, assemblies, and end-to-end• Partner with technical consultants during configuration and testing to resolve concerns• Troubleshooting and repair of issues of all complexities• Prepare for and participate in checkpoint meetings with WorkForce Software.• Support User Acceptance Testing (UAT), track progress, and remediate to expectations as required• Support preparing for and executing an effective change management strategy to smooth the transition to the new software• Testing of configuration against the specified solution, managing defect reporting and tracking both internally and with the customer• Customer training, on-site and remote• Go Live and provide post-Go Live support• Train, mentor, peer review, and otherwise support team members• Establish policies, best practices, training, tools, collateral, and support• Project Management: Manage budgets, timelines, resource allocations, project plans, weekly reports, steering committee and executive reports and presentations, negotiations, corrections, change requests, time approvals, and invoice approvals
Listed skills include Program Management, Visio, Leadership, Training, and 37 others.
