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Tu Bui Email & Phone Number
Technical Support Engineer L2
at
iTechwx
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer L2
Location
Ho Chi Minh City, Vietnam, Viet Nam
Company size
Who is Tu Bui? Overview
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Quick answer
Tu Bui is listed as Technical Support Engineer L2 at iTechwx, a with 444 employees, based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Tu Bui.
Tu Bui previously worked as Solutions Consultant at Trg International and Technical Support Engineer at Itechwx. Tu Bui holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 8.32 from University Of Economics And Law.
Company email context
Email format at iTechwx
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iTechwx
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Profile bio
About Tu Bui
My goal in the next 3-5 years is to become an expert in solution consulting focusing on the hospitality, banking, insurance, and manufacturing sectors. Within 7-10 years, I aim to be a project manager, leading business solution implementations. I'm passionate about merging data expertise with industry insights to drive organizational success.- Area interested: Project Management / Product Management / Solution Consulting
Current workplace
Tu Bui's current company
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Itechwx
11 roles
Tu Bui work experience
A career timeline built from the work history available for this profile.
Solutions Consultant
Technical Support Engineer
Technical Support Engineer / Dynamics 365 Products / External Employee of MicrosoftApplying strong verbal and written communication skills in the supported language, and solid technical knowledge of supported Microsoft products, to represent Microsoft and communicate with Microsoft customers through telephone, email and web response, carrying out the following activities as needed:• Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction• Document incidents, report customer suggestions and technical issues to Microsoft• Respond to voice of customers, utilize Microsoft escalations and meet response, resolution, efficiency, productivity and utilization targets required by Microsoft business unit• Communicate and collaborate with cross-group peers and Microsoft resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems• Adherence to the Microsoft Business Code of Conduct in all customer interactions and interactions with Microsoft
Solutions Consultant
Application Consultant / Infor SunSystems / Infor Query & Analysis- Implemented the Ledger Accounting module for hotels like Mercure Danang French Village Bana Hills, Grand Mercure Danang, Ibis Styles Kuala Lumpur Fraser Business Park, and Ibis Style KLIA.- Deployed Ledger Accounting, Purchase Management, and Inventory Control modules for Shinhan Life Investment and Dai-ichi Life Investment.- Supported customers during work and escalated technical issues to regional leaders and the Infor Support for solutions.- Worked through the support portal and communicated with customers via email, Teams, and remote desktop applications to elicit requirements and provide solutions.- Conducted comprehensive training sessions for end users to ensure smooth adoption of new systems.- Migrated and upgraded data from on-premise to cloud environments (Single and Multi-tenant).- Developed test cases, supported customer UAT, interfaced with third-party systems, and built demo environments.- Designed efficient document flow process for purchasing, sales approval, and system entry into Infor SunSystems.- Created and regularly updated SOPs for the effective utilization of in-house and Infor products.- Developed a reporting system in Excel based on VAS200 and VAS199 circular standards using Infor Query and Analysis.
Jul 2022 - Sep 2024
Executive Committee Of Vietnamese Students' Association Of The Uel
- Led, and managed 14 members and worked directly with relevant departments and leaders of the University- Planned, organized, executed, and coordinated internal & external events, programs- Supported about 570 students to receive scholarships and up to 1500 students in the national high school exam- Mobilized and supported approximately $9.500 for a student who had an accident- In charge of operations, planning, administration, training, recruitment, and student support;- Developed plans to recruit and train members to work in the organization and programs;- Organized committee of school-level programs.- Supported academic information for students;- Assisted in resolving student complaints about the social work day.
Oct 2019 - Jul 2022
Salesman
- Collaborated with internal teams to enhance the design, usability, content, and conversion points of websites and OHH- In charged of researching, consulting customers, and supporting the sales team- Carried out market research, tracked, evaluated, and worked with the team leader to meet their requirements
Feb 2021 - Aug 2021
Sales Staff
Công Ty Tnhh Địa Ốc Kim Hoàng
- Support writing ads via facebook channel;- Introduce, consult products, answer questions of customers;- Finding customers.
Jul 2020 - Sep 2020
Advertising Campaign Assistant
- Analyzed data to identify trends, generate reports, and adjust campaigns as necessary to produce the most optimal ROI- Developed on-site body content, meta descriptions, and page titles in support of SEO strategies- Strategy and management planned regarding consumer behavior, point of sales, and distributor
Feb 2020 - Apr 2020
Sales Marketing Positions
Fast Ecom Jsc
- Finded and associated with business;- Supported communication, posted for Langf;- Made cooperation agreements with business partners.
Oct 2019 - Dec 2019
Chairman Of The Associated Organ Of Thai Thi Kim Hong Secondary School
Thai Thi Kim Hong Secondary School
- Participated in the planning and organization of school-level programs;- Worked as a linker between the school and students.
Sep 2015 - May 2017
09 Years As A Monitor
Long Khanh Elementary And Middle School
- Operate, support and work with members.
Sep 2007 - May 2017
2 education records
Tu Bui education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, 8.32
Bachelor Of Business Administration - Bba, Business Administration And Management, General, 8.32
FAQ
Frequently asked questions about Tu Bui
Quick answers generated from the profile data available on this page.
What company does Tu Bui work for?
Tu Bui works for iTechwx.
What is Tu Bui's role at iTechwx?
Tu Bui is listed as Technical Support Engineer L2 at iTechwx.
Where is Tu Bui based?
Tu Bui is based in Ho Chi Minh City, Vietnam, Viet Nam while working with iTechwx.
What companies has Tu Bui worked for?
Tu Bui has worked for Itechwx, Trg International, University Of Economics And Law, Novaland Group, and Công Ty Tnhh Địa Ốc Kim Hoàng.
How can I contact Tu Bui?
You can use AeroLeads to view verified contact signals for Tu Bui at iTechwx, including work email, phone, and LinkedIn data when available.
What schools did Tu Bui attend?
Tu Bui holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 8.32 from University Of Economics And Law.
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