Muhammad Taha Email & Phone Number

P&G Startup One Team (E2E in-app Media)• Conduct thorough reviews of functional and technical specifications to identify potential gaps and recommend improvements to enhance overall product quality.• Establish and maintain quality metrics and key performance indicators (KPIs) to measure and improve the effectiveness of the QA process.• Drive continuous improvement initiatives to optimize QA processes, increase test coverage, and streamline testing efforts.• Conducted regular status meetings with the QA team to provide updates on project status, address challenges, and ensure effective communication and collaboration among team members.• Participated in product design and requirement review sessions, providing valuable input from a QA perspective to ensure testability and improve overall product quality.

P&G Pampers Mobile Application (E2E in-app Media)• Develop and maintain test plans, test cases for Pampers mobile applicationusing Azure DevOps• Create and manage highly targeted campaigns using Braze and Contentful.• Test Data events using Segment to track data quality, monitor data flow and troubleshoot any kind of issues related to data.• Present project's progress to all the stakeholders in bi-monthly status meetings.• Ensure smooth In App Media experience for the end user by validating the performance, quality and compatibility across different platforms and devices• Develop load tests using JMeter to determine the numbers of concurrent users that the application can handle• Collaborate with cross-functional teams, including developers, product managers and UX designers to ensure that the end product meets the needs of the end user.• Participate in agile development processes and provide regular updates to the project team.

• CI/CD Pipeline Monitoring on Jenkins build server• Determined operating limits of the application with weekly load tests created using JMeter. • Wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches.• Worked closely with different departments to develop innovative solutions to functional issues.• Checked configuration files and logs to uncover the root causes of problems.• tested security fixes and patches.• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.• Worked effectively with multiple Scrum teams both internally and off-shore.

• Evaluated function, performance and design compliance of every feature against design standards and customer needs.• Collaborated with developers and product owners to stay current on product features and intended functionality.• Identified and tracked defects with Jira and Asana and supported developers in resolving problems by completing additional tests.• Determined server operating limits by conducting load tests on Jmeter• Developed and tested new product offerings prior to release to assist development team in bug identification.• Maintained statistical database of customers using Zendesk Explore for types of customer complaints, resolutions offered by organization, and satisfaction rating by customer.• Coordinated with systems partners to finalize designs and confirm requirements.

Karachi

• Developed and executed automated QA test cases using in-house built automation tools.• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.• Operated under Agile and Scrum frameworks• Tracked, prioritized and organized defects, working with the development team to facilitate timely corrections.