Tuan Thai Email & Phone Number

Albuquerque, New Mexico, United States

• Helps achieving branch members satisfaction of 4.8/5.• Exceeds referrals goal of over 700% on average for 9 months. • Received a letter of compliment from one of the members of the branch for opening an account. • Continuously learning new procedures and services resulting in the ability to assist members with financial services and better serving members. • Assists with balancing vault, coin machine, opening and closing service area.

Albuquerque, New Mexico, United States

• Scheduled employees, checked timecards, and processed payrolls. • Complied and sent reports weekly using Microsoft Words or Excel. • Analyzed and streamlined operation resulting in increased sales and reduced labor costs. • Monitored and coached all employees to ensure smooth operation and great customers connection • Interviewed, hired, and created training plans to train new employees.• Conducted system checks, initiated, and executed plans to close gaps in operation.

Albuquerque, New Mexico, United States

- Helped achieving 98.3% target in Quarter 1, 2022 and 100% target in Quarter 2, 2022.- Helped building sales at the new store from $25,000/week to 30000/week in 5 months.- Helped achieving customer connection score above 50 and achieving the highest of 78.- Helped reducing inventory to company standards.- Conducted system checks and initiate plans to close gaps in operation.- Interviewed and trained new shift supervisors. - Scheduled employees, checked timecards, and processed payrolls. - Planned for new periods based on targets.

Albuquerque, New Mexico Area

• Helped managing sales of over $2.5 million. • Assisted General Manager in promoting sales increase of at least 20% year over year.• Always ensured the store to follow all guidelines in health and food safety regulation• Monitored and adjusted operation as needed based on business needs• Helped ensuring cost of goods sold of 29% or less.• Responsible for food ordering, inventory and restaurant supplies. • Interviewed, hired and trained associates to deliver exceptional customer service. • Scheduled and assigned associates to appropriate roles.• Evaluated and gave effective feedback to associates.

Albuquerque, New Mexico Area

• Helped managing sales of over $500,000. • Maintained food cost of 30% or less. • Trained staff to deliver exceptional customer service. • Ensured smooth operation between shifts.

Albuquerque, New Mexico Area

• Received three awards for best customer service in 2013, 2014 and 2015. • Helped four other team members to complete their tasks. • Helped training new team members.

Ho Chi Minh City - Vietnam

• Successfully sold and delivered 15 cars per month.• Best sales consultant in the area from 05/2011 to 11/2011. • Developed processes to shorten the time that customers choose cars.

Bachelor’S Degree, Business Administration And Management, General, 3.99

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies, 3.95

Associate’S Degree, Integrated Study, 3.95

Associate’S Degree, Business Administration And Management, General, 3.95

Associate'S Degree, Computer Science