Tuan Ly Email & Phone Number

Coquitlam, British Columbia, Canada

- Provided solutions for implementing Salesforce as a recruitment and hiring software.- Researched existing apps to determine compatibility and integrability with Salesforce tomeet the organization's needs.- Attended weekly IT meetings related to Salesforce.- Answered team members' questions through email and video call and providedstep-by-step guidance for issues related to Salesforce.- Created training materials and user guides based on business requirements- Designed, developed, and deployed page layouts, components, custom objects, andcustom tabs to automate business logic.- Deployed changes from sandbox to production using Change Sets- Used Data Loader for data imports/exports- Implemented Pick lists, Dependent Pick list, Master detail Relationships, and ValidationRules to standard and custom objects.

Waterloo, Ontario, Canada

- Operated multiple machines independently in a safe and efficient manner.- Inspected products off the line to meet final quality assurance standards.- Communicated frequently with team members and cell leaders to maintain a consistentoutput of the production line.

Waterloo, Ontario, Canada

- Communicated with customers and coworkers to fulfill customer requests and meetcustomer needs.- Managed, onboarded, and trained new colleagues.