Amber Tucker Email & Phone Number

Always seeking new ways to grow and take on challenges that push my boundaries, I thrive in independent environments that align with my personal values. Currently exploring new career paths that let me flex my certifications in Agile Project Management or Critical Thinking and Problem Solving, I'm excited to see where my next adventure takes me.At the moment, I’m a Service Manager at Tuffy Tire & Auto, leading a team of awesome techs who keep engines purring and customers happy. My secret sauce? A mix of structured chaos, streamlined processes, and a healthy dose of “I’ll figure it out” energy to get things done—and done right.Before Tuffy, I ran my own high-end detailing business, blending paint correction with the ultimate project: managing a small business. I quickly learned that happy clients turn into repeat customers, and that’s how I hit a 98% satisfaction rate—it didn’t happen by accident, I earned it.Somewhere along the way, I also became a Service Delivery Consultant for a well-established roofing company, transforming their operations by digitalizing workflows and implementing SOPs, which led to a 10% profit boost. Who knew streamlining processes could be so fun?Want to chat about cars, service management, or turning a chaotic department into a well-oiled machine? Let’s connect—just be sure there’s coffee involved!