Focus on: program design and management, internal and external partnerships including:* Collaborating with universities and managing related university grant portfolio* Facilitating Bay Area consortium with CSR professionals and NGO partners* Designing and implementing regional grant program and establishing grant teams & funding cycles across three region

Sales Operations for Global Sales team:* Define, implement and support business processes and systems for sales organization and cross-functional operations, including related communication and change management * Sales enablement* Sales territory and compensation plans* Sales finance reporting* Program management of key customer initiatives* Salesforce.com for sales organization

* Facilitated annual strategic planning processes for regional and global sales organizations with additional cross-functional engagements to support annual plans* Represented global sales organization in multiple company-wide transformation initiatives and managed implementation of those initiatives within sales* Collaborated to elevate partnership between company's Corporate Social Responsibility platform and sales' planning

Responsible for enabling education business development teams to leverage Global Education (GE) expertise, thought leadership and best practices to increase business with strategic education customers.• Designed new operating model to drive global alignment, facilitate prioritization and collaboration across worldwide and regional goals, optimize resource allocation and identify/disseminate best practices• Liaison with the Global Education Leaders’ Program to facilitate collaboration on… Show more Responsible for enabling education business development teams to leverage Global Education (GE) expertise, thought leadership and best practices to increase business with strategic education customers.• Designed new operating model to drive global alignment, facilitate prioritization and collaboration across worldwide and regional goals, optimize resource allocation and identify/disseminate best practices• Liaison with the Global Education Leaders’ Program to facilitate collaboration on thought leadership and emerging trends, ensure strategic value for Cisco at GELP events, and assess opportunities for local Cisco business development (contributing to multi-year deals worth $550M).• Managed portfolio of resources and internal web presence to help GE and regional business development teams drive business in long term, high-touch customer engagements. Show less

Chartered to design and launch an innovative program for education leaders (e.g. Ministerial and Cabinet level) implementing Cisco’s vision of “21st Century Teaching & Learning”; GELP includes 13 jurisdictions with 80 members, expanding to a fourth cohort late 2012. For additional info: http://www.gelponline.org• Created new business model with funders (Cisco, Gates Foundation) and Silicon Valley Community Foundation to run GELP as a virtual non-profit.• Managed all program… Show more Chartered to design and launch an innovative program for education leaders (e.g. Ministerial and Cabinet level) implementing Cisco’s vision of “21st Century Teaching & Learning”; GELP includes 13 jurisdictions with 80 members, expanding to a fourth cohort late 2012. For additional info: http://www.gelponline.org• Created new business model with funders (Cisco, Gates Foundation) and Silicon Valley Community Foundation to run GELP as a virtual non-profit.• Managed all program administration and partnerships (funding partners, delivery partners and ‘faculty’), budgets, communications, online community site and semi-annual, international events• Collaborated with partners that developed GELP Roadmapping process and online tool for leaders to develop transformation roadmaps for their education systems• Successfully transitioned GELP after a three year “incubation” period to a UK-based non-profit with a new funding model and sustainable business strategy Show less

Established and managed operating model for the new GE group within Corporate Social Responsibility, including business strategy and planning, review processes, hiring and budget/fiscal plans

Designed and managed overall planning process, grant requirements and key deliverables for the first cycle of educational grant proposals from eight 21S school districts in Mississippi and Louisiana for Cisco’s post-Katrina 21S initiative.• Coordinated consultant engagements and non-profit partnerships that provided training, tools and resources that facilitated districts’ grant planning process and implementation plans• Led 21S Engagement with Jefferson Parish Public School System… Show more Designed and managed overall planning process, grant requirements and key deliverables for the first cycle of educational grant proposals from eight 21S school districts in Mississippi and Louisiana for Cisco’s post-Katrina 21S initiative.• Coordinated consultant engagements and non-profit partnerships that provided training, tools and resources that facilitated districts’ grant planning process and implementation plans• Led 21S Engagement with Jefferson Parish Public School System (LA) and Petal School District (MS); advised on overall strategy and facilitated planning process that introduced new methodologies and frameworks which ensured alignment between educational goals and technology implementations• Advised on implementation plans from pilots through district-wide deployments with integrated communications, professional development and change management plans Show less

Managed teams responsible for designing and implementing business processes and productivity tools for worldwide sales organization with cross-functional and regional teams and user communities.• Led the Knowledge, Information & Content Delivery (KIC) team that provided personalized communication platform, standardized navigation and taxonomies across multiple sites, and managed strategic communication dashboard• Managed the E-Sales Services Strategy Team that designed a comprehensive… Show more Managed teams responsible for designing and implementing business processes and productivity tools for worldwide sales organization with cross-functional and regional teams and user communities.• Led the Knowledge, Information & Content Delivery (KIC) team that provided personalized communication platform, standardized navigation and taxonomies across multiple sites, and managed strategic communication dashboard• Managed the E-Sales Services Strategy Team that designed a comprehensive E-Sales Solution for new user communities and new capabilities for the E-Sales portal platform. Show less

Managed sales productivity tools and processes including analysis, business process design, user requirements, communication and training plans, documentation and user escalations.• Led Territory Management Track of a multi-year initiative to redesign processes and tools for overall sales crediting. Implemented suite of eleven territory management tools and interfaces to Field Sales, Sales Management, Sales Administrators and Sales Finance personnel.• Designed and implemented… Show more Managed sales productivity tools and processes including analysis, business process design, user requirements, communication and training plans, documentation and user escalations.• Led Territory Management Track of a multi-year initiative to redesign processes and tools for overall sales crediting. Implemented suite of eleven territory management tools and interfaces to Field Sales, Sales Management, Sales Administrators and Sales Finance personnel.• Designed and implemented innovative E-Sales Portal consisting of a foundational architecture and five initial services, as well as frameworks for future platform development and new applications. Show less

Business analyst and project manager for numerous Sales IT/Sales Operations initiatives. Key projects included:• Designed prototype and platform for next generation sales tool and platform • Redesigned and globally deployed a strategic, multimedia communications process and tool• Managed implementation of Cisco’s first SFA solution for US and Canadian Field Sales Organizations (deployment events at 40+ sites), managed and certified trainers; expert advisor for international… Show more Business analyst and project manager for numerous Sales IT/Sales Operations initiatives. Key projects included:• Designed prototype and platform for next generation sales tool and platform • Redesigned and globally deployed a strategic, multimedia communications process and tool• Managed implementation of Cisco’s first SFA solution for US and Canadian Field Sales Organizations (deployment events at 40+ sites), managed and certified trainers; expert advisor for international deployments Show less