Emily Tu Email & Phone Number

Greater Denver Area

• Oversee daily operations of a Super Target grossing $48 million in annual sales• Specialize in payroll, performance management, and team leadership through best practices and programs• Designated as Executive Trainer for new Executives in Training in Sales Floor and Guest Experience roles• Manager of 300 employees with 6 direct reports, managing performance through mentoring and coaching• Provide store leadership at all times, including prioritizing daily tasks, delegating work and resources across the team, and managing day-to-day operations• Manage sales and business development functions, including new product, line, and brand launches • Motivate management and hourly team members to improve performance• Provide development opportunities for team members to prepare for leadership positions• Analyze schedules to ensure staffing levels are appropriate for business needs• Create and effectively execute actions plans to lead the team through new corporate initiatives and changes

Columbus, Ohio Area

• Oversaw daily operations of a Target store grossing $37 million in annual sales• Attended campus recruiting events to source new Executive Team Leaders • Supported the Human Resources functions by interviewing, training, and addressing team member concerns

Columbus, Ohio Area

• Oversaw daily operations of a Target store grossing $30 million in annual sales• Protected the store against losses from theft, fraud, and operational shortage • Initiated internal and external investigations and maintained relationships with law enforcement officials• Partnered with Columbus PD to enhance relationship between the local community and law enforcement• Conducted monthly team safety meetings to maintain safety compliance

Columbus, Ohio Area

• Monitored and scored the quality of customer service interactions with Time Warner Cable• Identified key insights and patterns about the client’s interactions with customers

Columbus, Ohio Area

• Marketed the White Barn brand and the sales associate position to increase the quality of applicants• Analyzed data to determine cause of high turnover rate and developed new retention strategies

Westerville, Oh

• Performed research regarding the potential benefits of social media in corporate recruiting• Communicated with multiple departments to establish hiring goals and maximize efficiency of social media outreach

Columbus, Oh

• Top advertising seller at The Ohio State University Intern Group • Developed skills in sales approaches, managing territories, building rapport, and prospecting