Tuğba B. Email & Phone Number

• Good experience with Administration, Configuration, Customization, Development and support experience on Salesforce.com Platform.• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.• Hands on experience on Sales force Lightening and Communities.• Experienced in implementation using Apex Controllers, Triggers, Web Services and Visual Force Pages, Components, Tabs, Custom Objects, Reports and Dashboards.• Strong knowledge in App - Exchange Applications for integrating with Third Party Applications.• Data Load for SDFC standard objects, custom objects.• Experienced with Lightning UI development and working on Lightning Process Builder.• Used different data tools like Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.• Experienced in administrating and developing projects on sales force platform.• Expertise in development using Visual Force and Apex, SOQL, SOSL, WSDL, Web Services API and custom user interfaces using HTML and Apex tags.• Extensive Knowledge in Design and Development of User Interfaces using HTML, JAVASCRIPT,XML, XSL.• Extensively worked on CRM fusion to manage duplicates, mass edit and delete records, convert leads etc.• Good experience and knowledge of Database Modeling.• Excellent team player and executes task under less supervision.• Excellent analytical, communication and inter-personal skills.

Listed skills include Cucumber, Java, Servicenow Administration, Servicenow Integration Hub, and 14 others.

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  Eskisehir Anadolu University

  Science & Art