Tülay Mcnally Email & Phone Number

Culver City, California, US

Redwood City, CA, US

• Working with a wide range of cross-organizational teams to scale and operationalize systems that promote product development to be inclusive, diverse, equitable and accessible. Partnering with game teams and business.
• Evolved and rewrote EA's Inclusive Design Framework. The framework consists of company guidelines, knowledge base and development practices guidelines. It is maintained by a dedicated team I have built from the ground.
• Supported several EA titles from a inclusion (representation, cultural sensitivity) from a game development process and consultation perspective.
• Built a dedicated team of specialists from the ground up to scale and operationalize Inclusive, Equitable and Accessible product development and create a scalable engagement model that drives meaningful impact.
• Built a thriving community around Inclusive Design at EA to build a champions network to scale and make inclusion in development practices and decision-making part of everyone's way they work.
• Created an employee feedback program that collaborates with EA's ERGs (Employee Resource Groups) to engage employees in a collaborative process for inclusive & diverse representation.

Redwood City, CA, US

I had the pleasure to be part of the Global Board of EA's ASPIRE Employee Resource Group and support the set-up of the European chapter. ASPIRE stands for ASian & Pacific Islanders REpresent. The ERG's purpose is to elevate the visibility and expand the representation of API members in all facets of EA: Workforce, Leadership, and Games. The ASPIRE ERG has.

Stockholm, SE

• Drive change to deliver positive improvements across the studio. Champion continuous strategic and tactical improvement plans, designing and implementing new processes to help drive transformation and evolution at the.
• Leader of studio Culture Board & culture initiatives to improve quality in the workplace
• Project retrospectives, action planning and execution
• Establish Program Management Office to create and operationalize studio standard processes
• Drive studio milestone review process & reporting
• Program Manage change and organizational evolution initiatives

Stockholm, SE

• Key driver for talent, process improvement, team culture, data, and live services-related initiatives of the local Central Development Services (Quality Verification) group; coaching & mentoring of local leaders.
• Part of EA Stockholm's Women's employee resource groups' steering committee.

Edmonton, Alberta, CA

• Head of Quality Assurance, Quality Engineering, In-studio Product Compliance, Central Application Development, Studio Launch Readiness and Developer Publisher Relationship Teams across three studios in North America.
• Worked with Studio Leadership on broader Quality Initiatives
• Built teams to deliver on operational needs of the Studio Games & Live ServicesGames shipped: Mass Effect Andromeda

Edmonton, Alberta, CA

• As Studio Department Director, I was part of the Studio Leadership team and responsible for organizational and strategic direction of BioWare's Quality Assurance, and Quality Engineering across three studios in North.
• Defined QA dual-career progression (manager vs individual contributor) & influence EA wide roll-out
• Championed a culture of quality across BioWare studios
• Drove maturity of Quality Engineering team and proud to say we have built patented technology
• Navigated a large department of 40+ permanent staff through organizational changes successfully
• Introduced Professional Development Plans across my teams

GB

• Performance review document revision and introduction of self-appraisals in language QA
• Re-invention of training procedures and documentation
• Improvement of vertical communication within QA (functionality, standards, languages) and between QA and Production Department
• Assistance in career development of language QA staff, mentoring leads (leadership, communication, task and time management skills)
• Resource allocation, scheduling and recruitment
• Supervision of around 30 staff over 2 shifts (3 shifts and up to 60 staff during peak season)

• Improvement of communication and collaboration between Sales and Ops
• Took the lead in getting marketing and pr materials created (text/design) - Creation of company whitepapers
• Played key role in setting up operations in Japan after successful pitches to Japanese and Chinese developers and publishers at Tokyo Games Show
• Pro-active recognition of trends and identification of new areas of business (iPhone, PS Home).

London, Greater London, GB

• Creation of training induction for new starters
• Recruitment of all German speaking language QA staff
• Assessment of in-house and external translators applications and of Japanese titles for RTM in PAL regions
• Presentation of Final Fantasy XII Revenant Wings to PR and Trade during in- house event
• Assistance in localisation of Odin Sphere (PS2) and text bug fixing
• QA of marketing and PR material, final approval of manuals and game websites

Mirabel, Quebec, CA

• Built and Lead team of Online customer support agents for Pro Evolution Soccer 6 (Konami)
• Creation of reporting procedures, templates for Online Technical Support and player interactions
• Provision of weekly statistics and updates on trends and areas of concern to Japan HQ
• Setup, training and supervision of 1 FIGS tester team to answer consumer inquires in their respective language in a timely manner

US

• AVE reports /improvement of Alias Software (Maya, StudioTools, MotionBuilder, SketchUp) exposure by +30%
• Provision of feedback and content for the (then newly launched) community website
• Ensured timely translation of press releases for simultaneous worldwide release of company announcements

• Improvement of daily hits from 30K to 70K within 5 months after joining the team Page 4 of 6
• Successful completion and integration of proprietary CRM system and jobsite tool, supervising 1 programmer/1 designer
• Collaboration with Alias in order to host Maya PLE contest on cgchannel.com
• Improvement of overall linguistic and functional quality of website

Redmond, Washington, US

• Core Responsibilities:
• Gathering metrics for corporate reports, budgeting and invoicing
• Assuring prompt invoice payment
• Keeping track of the legal budget for license compliance and commercial matters
• Keep track of settlements
• Draft highlights of the legal team and send newsletter-style updates to Corporate HQ

• As Publishing Trainee my responsibilities included:
• Editing News for print and web
• Writing editorials and articles/software tutorials about CG/Games/VFX
• Attending press conferences and events such as Digital Behaviour in Cologne, SIGGRAPH 2002, IBC 2002

Burbank, CA, US

Key responsibilities included: - Writing press releases and articles for specialist publications about the compositing packages SHAKE (Apple) and Bijou.- Co-ordination and assistant at conferences such as FMX- Assistance at SHAKE Training events

Produced corporate videos for McDonald's Germany and Paulaner, including weekly media monitoring

Blagnac Cedex, FR

• Daily monitoring of English, German and French newspapers and magazines
• Administration of Database and Intranet
• Part of internal PR team

Postgraduate Diploma, Innovation & Design Thinking

Associate Certified Coach

Master Of Arts (M.A.), American Culture & History (Minors: Psychology & History Of Sciences)

Abitur (University-Entrance Diploma), English Language And Literature & German History