• Manage multiple projectssimultaneously to the highest quality and communicative standards.• Initiate and participate in a KO call with the client to confirm the project specifications and timing. Ensures project design meets client needs by providing consultation to clients concerning online or mobile research best practices.• Coordinate with internal teams and external vendors; schedules including but not limited to, project timing, sampling, data collection, and quality assurance.• Check questionnaire, survey links and redirection for accuracy prior to going to the field.• Maintain high quality survey setup design including prescreening, quotas and sample balance.• Continually monitor project progress, proactively troubleshooting issues and identifying and implementing realistic and cost effect solutions.• Manages third-party partners and outsourcing vendors to deliver the highest levels of client satisfaction.• Communicates with OperationsManagement to apprise of study status and any issues that require help.• Maintain project files, including complete documentation and audit trail.• Maintain strong relationship with the client during the entire project process, reporting regularly to the client on their deliverables in order to ensure outstanding customer satisfaction.• Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by checking the tools.

Being a point of contact for project management. Handling multiple projects with variable deadlines. Managing the fieldwork team of individuals conducting the research and keeping the client updated on the daily progress and handling client requests, queries and concerns.Training the team on the project specifications, scope and quotas. Understanding the scope of work and sampling challenges.Escalating challenges, concerns or issues during the fieldwork to the client, if any. Ensuring the data quality using data checks and analyzing the collected fieldwork insights.Handling multiple projects and completing the same as per the the designated timeline or sooner. Tracking team efficiency and productivity on daily basis. Allocating resources and managing vendors in the absence of superiors.Coordinating with all the departments involved in a project.

Collaborated with leadership team to identify relevant questions and determine best methods of collection.Streamlined research processes to meet tight deadlines for multiple projects. Performing market research for high-profile clients based upon their requests Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details based on secondary research.Completed exhaustive research on various industry like manufacturing, technology, pharmaceutical from various publicly available sources like industry journals, company press releases, annual reports, and databases like Hoovers, Factiva, Zoominfo, Gurufocus, etc.

Working fully on ProTrail which is Executive Profiling of Fortune 500 Companies across the Globe through in depth Secondary Research and Digital Bench marking. Partially learning to make Artificial Intelligence Report of companies of various sectors hence identifying their Business Segments, overview ,Financial Data, etc.

Carried out market research for identifying large volume customers of trading area and determine ways to bring them to IOCL COCOs. Generating SOP exception and customer centric insights through automation data.

Created and implemented effective social media strategies designed to help clients find new ways to market their business.