Tim Tuohy Email & Phone Number

Facilitate and coordinate team collaboration, ensuring timely production of multiple discrete deliverables within designated schedules, while managing multiple concurrent workflows.Create medium-complexity proposals, workflows, schedules, and budgets, while contributing to the definition of higher-complexity planning documents.Collaborate regularly with senior project leads to identify specific resource needs for ongoing projects. Interact frequently with clients through written and verbal communication, consistently delivering multiple deliverables effectively and receiving recognition from multiple clients.Act as the final backstop for client-facing deliverables, addressing feedback and ensuring error-free work products.Demonstrate proactive, helpful, organized, empathetic, and articulate behaviors in written and verbal interactions with fellow team members.

Leveraged analytical skills to conduct the first line of reviews for NYS ERAP applications, ensuringthe methodology follows program-outlined guidelines and requirements.Resolved thousands of direct client issues and inquiries using various lines of communication.Assisted in establishing program priorities, while managing key resources by collecting data, compiling information, and preparing reportsReviewed 2,500+ applications, and assisted in supplying over $750,000 in aid to NYS residents. Received multiple awards for leading the company in cases reviewedResolved direct client issues and inquiries using various lines of communication.Established job/program aids and created multiple tools within Excel to assist with team training and productivityLed multiple process and training meetings, some featuring over 80 co-workers

▪ Provided administrative assistance in areas such as training, client relations, sales, and executive organizationo Was one of the recipients of a “Grape Soda Award” by leadership for doing exceptional work▪ Generated business to client sales for the Walt Disney World© company, while providing both product andorganizational knowledge▪ Partnered with mith multiple departments to ensure key deliverables were met and or exceeded in a timelymanner▪ Successfully completed multiple trainings in the areas of leadership, guest relations, brand representation, and sales guidelines

Saratoga Springs, New York, United States

▪ Created over $250,000 of sales for The New York Racing Association over two separate summers▪ Pitched and implemented a new designated seating option, which saw incredible sales amongst existing clients▪ Was chosen to assist with the launch of a massive project by developing and means-testing products and policieswith executive guidance▪ Gathered and analyzed guest feedback reports and presented findings to multiple departments