Tuong Luu Email & Phone Number

Tampa/St. Petersburg, Florida Area

New York/Delaware/Florida

My latest role at Conde Nast was Associate Director - Server and Storage Technology. Directed and managed a global team of 25+ managers/engineers located in New York, Delaware and India. Accountable for over 500+ systems (Windows, Linux/RedHat/CentOS), storage/backup (EMC/NetBackup) and 100+ databases (Oracle, MySQL, MS SQL) running on various platforms (AWS, VMWare, physical servers) at multiple facilities. Participated in budget planning for all systems related hardware/software requirements.2006 - 2016: Promoted to Manager - Systems Engineering. Responsibilities included managing a global team of 15 Windows and Linux/Unix engineers operated in a 24x7x365 environment. Responsible for planning/design, implementation and support of over 900+ servers running at various data centers throughout US and Europe.2003: Started career at Conde Nast as Manager - Network Operations Center (NOC). Implemented a new 24x7x365 NOC. Managed and trained a team of 6 NOC Analysts in a 24x7x365 environment. Responsible for monitoring the entire Conde Nast infrastructure from facilities (HVAC, Power, UPS) to network, external websites and down to systems (Windows/Unix).

Owing Mills, Md

Managed and supported all internal corporate IT from network administration, systems engineering to desktops. Provided technical support to external clients who uses difference Loan Originator Software (LOS) and AIR’s proprietary software (Internet Express).

Laurel, Md

Most recent role at Commerce One was the Manager of Operations. Managed the daily operations of the Network Operations Center (NOC). Assigned and scheduled resources to provide 24x7x365 support coverage. Directed a team of 6 engineers. Managed all internal/external servers (50+), infrastructure, and physical/network security. Primary liaison for customers and vendors.Initial role at Commerce One was Service Delivery Manager. Prepared proposals for Managed Applications Services (MAS). Proposals included services offered, dedicated architecture design and estimated pricing/budgeting. Acquired 5 new contracts which generated $1.5M in revenue.

Baltimore, Md

Configured and troubleshot routers, switches, hubs and T-FRAP. Provided 24x7x365 on-call support. Responsible for the daily administration of 200+ Windows servers from planning and design through implementation. Installed new/rebuild existing routers/switches/servers and configured hardware in accordance with standards and operational requirements.