Tureen Piromari Email & Phone Number

Los Angeles, California, United States

• Process stadium seat license contracts.• Provide support to the Rams’ service and sales teams with Archtics functions like invoicing, CRM management, account clean up, account requests, moving money, and implenting payment plans.• I help create price codes, exchange tickets for ADA requests, build out the visiting teams’ manifests, create memos, and close out requests.• Handle all player ticket requests including player comps, player buys, and payroll deduction. Handle some internal ticketing requests for Rams’ staff.• Serve as main box office supervisor during all Rams’ homes games at SoFi Stadium.• Participate and assist in department events like season ticket member experiences and community events within Los Angeles hosted by the Rams.

San Diego, California, United States

• Handle the day-to-day needs of the athletic ticket office including but not exclusive to: ticket resolution, scheduling student employees, managing payroll, arranging pass lists, arranging ticket consignments for away teams, customer care, ticket sales (game day and season tickets), mailing season tickets, and assisting our associate A.D. of ticket operations as well as our ticket sales representatives.• Archtics knowledge of pulling lists, CRM, selling tickets, season ticket relocation, ticket resolution, invoicing, user administration, minimal event creation experience.• Worked the very first game at Snapdragon Stadium helping secure a sell out by selling over 34,000 tickets.• Generated excess revenue during 2022-23 men's basketball season to sell out season tickets to over 12,000+ accounts.• Travel with the football team as sole ticket office representative to every away game, including Bowl Games, to handle the player pass list in coordination with our compliance department.• Work with Aztec Club, Compliance, Football Operations, Basketball Operations to ensure ticketing arrangements for player guests, recruits, and high-level donors.

San Diego, California, United States

During my second stint with the athletic ticket office, I developed into a supervisor role where I oversaw the player pass-gate on basketball game days while our compliance assistant was out of office. I assisted the compliance department with the enforcement of NCAA rules on game days as pertaining to recruits and player guests. In this role I oversaw three employees who helped us on game day and managed any complaints at the pass-gate.I worked in the ticket office part-time as a full-time grad student helping with ticket resolution, assisting with calls to the office, updating spread sheets, arranging away game tickets, and promoting SDSU Football’s upcoming season at the newly built Snapdragon Stadium.

El Cajon, California

In this role I worked as a hotel front desk agent to assist with guest check-ins and guest check-outs using the HMS Infor system. I primarily served as an agent to help our hotel guests with any complaints, formalities, and services that the hotel could recover.

San Diego, California

As a ticket seller with the San Diego Padres, I worked game days and non-games in the box office at Petco Park during an exciting season for the Padres. My primary role was to sell single game tickets to fans walking up to the box office, and this included working the will call ticket booths as well.I initially started working with the ProVenue ticketing system, an MLB exclusive, to assist in the selling of single game tickets. The ticketing system transitioned into Archtics prior to my second season, where I was able to assist in the training of our employees to use Archtics as our primary resource for ticket sales.

San Diego, California

While apart of SDSU's athletic ticket office, I started out working the player pass-gate to assist our compliance department at SDSU with serving complimentary tickets to recruits and the player's families at football and basketball games. This role included the implementation of NCAA rules to ensure that our future student-athletes were adhering to NCAA policies.Along with working the player pass-gate, I worked in the ticket office to sell season ticket packages for basketball, football, and baseball games. I utilized the Archtics ticketing system during my three years here in order to sell tickets and help with seat relocations for existing season ticket members.

Master Of Business Administration - Mba, Sports

Bachelor Of Science - Bs, Recreation And Tourism Management