Tushar Modi Email & Phone Number

Salesforce Administrator with expertise in Franchise, Pharmaceutical and Banking domains.Worked as Salesforce Admin and Business Analyst with proficient experience in Salesforce CRM with Configuration, Security Access, Workflow Approvals, Data Validation, Sales Cloud & Service Cloud in Salesforce CRM Platform.Experience in Communicating with the SFDC designated Super Users to support them in their Role and provide information and Training on new features and functionality and document the respective changes.Worked as enhancement team member and performed the roles of Salesforce.com Administration in the organization.Worked on Data Migration and update through the tool AppExchange Data Loader and Data Import Wizard in Salesforce.com.Experience with Salesforce Sandbox and Production Environments and Installing Salesforce.com AppExchange App, Configuring and Maintaining Users Security Permissions in Compliance with Organizational needs.Worked with the user group for requirement gathering as a Salesforce Business Analyst throughout the planning and implementation in the initial stage. ●Collected and analyzed the project’s business requirements and transferred the same knowledge to the development team. ●Prepared accurate and detailed requirement specifications documents.●Conducted requirement gathering meetings using any number of techniques such as JAD, questionnaires, 1 on 1 interviews, brainstorming. ●Designed and executed the test scripts and test scenarios. ●Communicated effectively with external clients and internal teams to deliver product’s functional requirements like screen, interface, and GUI designs.●Applied to create, manage and support product backlogs; represented the business needs to prioritize backlog.●Data analysis within SFDC ●Documented process flows, data flows and workflows. ●Worked as a Salesforce Administrator for a later period. ●Implemented the requirements on Force.com platform for online ordering and execution of client campaigns. ●Created new user accounts and assigned profiles as per their role in role hierarchy. ●Customized page layouts for Standard/Custom objects and assigned Record Types.●Created Data Validation rules and formulas as per business requirement. ●Worked with various Confidential Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.

Listed skills include Pharmaceutical Industry, Pharmaceutical Sales, Sales, and Sales Effectiveness.