Michael Tuttle Email & Phone Number

Greater Salt Lake City Area

Oversee remarketing operations through physical and online auctions. Manage remarketing team with responsibility for metrics, goals, weekly meetings, and yearly reviews. Develop and implement department operational workflow, marketing, valuation and regionalization plans, auction SOPs, and department budget.Highlights:• Established the remarketing department while negotiating all national contracts, developing internal and external SOP’s, creating brand and guarantee for units sold at auction, and managing departmental KPIs and goals.• Boosted business volume by managing and negotiating auction national contracts and incentives with local and national auction representatives and overseeing vehicle transportation and title release to the auction.• Strategized, authored, and introduced Chrome Capital’s end of lease procedures for lease returns, excess wear and tear guidelines, and processes, while managing post sale and performance reporting.• Achieved and maintained the same average cost expenditure to sell a vehicle for over 5 years while cultivating and building strong ties with local auction contacts and local dealer buyer base.

Greater Salt Lake City Area

Headed remarketing and wholesaling of automobile through physical/online auctions and direct sales to retail clients and dealers. Developed national dealer network and established purchasing procedures. Responded to inquiries, completed projects, and implemented processes to achieve business goals. Oversaw daily operations of vehicle remarketing teams. Managed fleet planning process including, utilization, fleet mix, executive board updates, and on rent forecast.Highlights:• Grew client base and overall business volume by preparing and delivering presentations to prospective dealers, clients, and new employees with emphasis on products and services available.• Mitigated operational risks and losses by designing and implementing departmental processes in compliance with all vehicle acquisition policies and procedures.• Met forecasted vehicle depreciation objectives by expertly managing vehicle cost control, equipment selection, and delivery timing in collaboration with Remarketing.• Drove vehicle acquisitions objectives by cultivating relationships with manufacturer representatives while deftly monitoring, managing, and negotiating manufacturer fleet incentives.• Expanded network of purchasing dealers by establishing purchasing workflow and core metrics for purchasing dealer performance and compliance, while creating and refining vehicle acquisitions systems.

Salt Lake City, Utah

Drove remarketing efforts through physical/online auctions and direct sales to retail clients and dealers. Identified available units and wholesale values for remarketing.Highlights:• Increased business volume and revenue by creating national dealer network and establishing purchasing procedures, as well as developing company standard specs for vehicles.

Greater Salt Lake City Area

Managed vehicle acquisitions and deliveries to local dealers to improve rapport. Cultivated local dealer relationships to resolve conflicts, expand account base, and boost profits. Streamlined fleet planning, compiled information from daily rental management team, and dispersed analysis to daily rental employees for process improvements. Coordinated logistics team for on-time vehicle ordering processes while communicating tracking to dealers.Highlights:• Achieved and maintained over 90% employee retention by expertly introducing staff morale boosters, along with several sales and customer service incentives.• Reduced process gaps and operational capabilities by efficiently hiring top talent and training over 40+ employees on best practices and protocols.• Saved costs by overseeing the yearly purchase of over 9K new vehicles while suggesting corrective actions and supporting fleet expansion from 3K to over 9.6K current units.• Delivered savings of $300+ per vehicle by implementing a group policy for leased vehicles, registrations and sold vehicle deliveries, and employee airport shuttle, along with completion of on-site pre-delivery inspection center.• Maximized revenue by refining service, parts, and vehicle sales processes, as well as providing top product shipment delivery quality control and eliminating downtime.

Greater Salt Lake City Area

Greater Salt Lake City Area