• Managing the Ambassador’s office (including coordinate and distribute all classified and unclassified material in and out of the office and liaise on behalf of the Ambassador for appointment meetings)

• Leading team members to establish and maintain consistency by conducting weekly meeting with division to understand weekly, monthly and quarterly forecasts• Holding training, guiding and mentoring new team members daily basis• In charge for MICE (Meetings, Incentives, Conferences and Exhibitions) and Event, and brainstorming potential business approaches and maximizing its revenue • Analyze and implement all sales action plans related to market areas as outlined in the marketing plan and set up goal for each individual team members and conducting performance review monthly basis to improve the business approaches

• Account manager for top Government and Corporate clients • Reviewing and understanding past business performance of each account/clients to redefine forecasts on a yearly basis• Confirming & closing business deals by conducting telemarketing and sales call meanwhile up-selling the products and services• Expanding target market by maintaining vendor relationships and hosting expos and fair

• Started Event Executive from 01 Sep 2016 and was offered the opportunity to become Sales Manager within 11 months later.• Contributes and works as a team, builds, and maintains effective and efficient relationship with other departments • Conducting pre-coordination meeting with other departments to define customer needs and go beyond customer’s expectation• Leads and coordinates with other department by check list to ensure events runs smooth

• Pre-opening member started as Sales Coordinator worked within a hotel's Sale & Marketing department, supporting and coordinating the group booking. • Conducting site inspection in the hotel and prepare creative customized proposals to each client's needs and requirements• Providing general administrative and clerical support including filing, mailing, scanning, faxing and copying to management

• Day-to-day needs of property including maintenance and improve the organization's overall customer satisfaction ratings, while interacting with tenants to collect and process rent checks, maintain lease agreements and retain quality tenants before they expire and show spaces to potential lessees.

• It was excellent opportunity to gain some valuable work experience and develop my professional skills during my studies. Assisting and guiding new students with documentation, accommodation booking, airport arrangement and visa application.