Tom Watson Email & Phone Number

St Neots, England, GB

• I have been working with the Access Group to enable them to seamlessly migrate the cloud based environments of their frequent acquisitions.
• I have worked with multiple acquisitions concurrently using tools such as Bittitan, Mover and ShareGate.
• Stakeholder and end user management/liaison.
• Managing organisation wide Azure and Intune environments to ensure a seamless transition for acquisitions.Key Achievements:
• Completed multiple projects to onboard acquisition’s Microsoft (on premise and cloud) and Google environments to the central Office 365 environment.
• Managed a project to enrol multiple devices in the central Intune system.

Bury St Edmunds, Suffolk, United Kingdom

My services with Atalian Servest were contracted to assist with integrating newly acquired companies into their Microsoft cloud based ecosystem.I used tools such as Bittitan and Sharegate to perform tenant to tenant migrations and large scale file migrations ot Sharepoint from On-Premise servers, driving the process forward from planning to on site.

I Joined Cambridge Networks to provide 2nd and 3rd line support to customers on site and on a remote basis, and operate as point of escalation for all complex support tickets. I was responsible for the delivery of infrastructure projects end to end from initial planning and scoping requirements to implementation, testing and user support. This included.

I joined Manage5Nines to provide 2nd and 3rd line support to SME business customers, resolving infrastructure issues with minimal disruption. I played an active role in key customer projects, including design and deployment of new infrastructure and systems, laptops, desktops, mobile devices, and office relocations, and provided user support. The role also.

I was promoted to support key customer ICT projects, provide 2nd line support to users, and lead technical investigation for complex projects. I worked remotely and on various customer sites across the region. The role included auditing and configuring new hardware for deployment, and drafting documentation to support transition to operational ICT support.

I joined the Anglia Support Partnership to configure and install newly purchased hardware and software, troubleshooting issues and escalating to 2nd/3rd line support as appropriate. I also ensured asset information was recorded for new equipment. My achievements included proactively supporting multiple NHS trusts with c. 4000 users, liaising with 3rd party.

Btec National Diploma It

10 Gcses, 3 As Levels