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Tim Gordon Email & Phone Number

Customer Service Operations Executive | Project Management| Customer Experience Guru | at Avantor
Location: Wilmington, Delaware, United States 5 work roles 1 school
1 work email found @avantorinc.com 3 phones found area 703 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email t****@avantorinc.com
Direct phone (703) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Service Operations Executive | Project Management| Customer Experience Guru |
Location
Wilmington, Delaware, United States
Company size

Who is Tim Gordon? Overview

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Quick answer

Tim Gordon is listed as Customer Service Operations Executive | Project Management| Customer Experience Guru | at Avantor, a company with 7613 employees, based in Wilmington, Delaware, United States. AeroLeads shows a work email signal at avantorinc.com, phone signal with area code 703, and a matched LinkedIn profile for Tim Gordon.

Tim Gordon previously worked as Director Of Customer Service at Avantor and Executive Consultant at Vipdesk Connect. Tim Gordon holds Bachelor Of Arts (Ba), English from Lake Forest College.

Company email context

Email format at Avantor

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{first}.{last}@avantorinc.com
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AeroLeads found 1 current-domain work email signal for Tim Gordon. Compare company email patterns before reaching out.

Profile bio

About Tim Gordon

I am an executive with extensive experience delivering quality operations, leadership and management in a customer care environment to F500 companies. Expert at developing and delivering the ultimate customer experience designed to reinforce brand loyalty in a B2B or B2C capacity. Create and lead loyal teams that love to come to work every day.Core Competencies:Customer LoyaltyProject ManagementFinancial ServicesConcierge ServicingStartupMulti-Site ManagementTraining & DevelopmentCustomer ExperienceLoyalty MarketingHigh Net Worth CustomersContinuous Process Improvement Strategic AnalyticsCustomer RetentionPartner/Vendor Management Pharmaceutical ManufacturingHealth Sciences

Listed skills include Program Management, Customer Satisfaction, Strategic Planning, Call Centers, and 22 others.

Current workplace

Tim Gordon's current company

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Avantor
Avantor
Customer Service Operations Executive | Project Management| Customer Experience Guru |
pennsylvania, united states
Website
Employees
7613
AeroLeads page
5 roles

Tim Gordon work experience

A career timeline built from the work history available for this profile.

Director Of Customer Service

Current

Wilmington, Delaware, United States

Avantor® is a global manufacturer and distributor of high-quality products, services and solutions to professionals in the life sciences and advanced technology industries. Operating from over 30 countries worldwide, the company seeks to enable customer success in the biopharmaceutical, pharmaceutical, medical device, diagnostics, healthcare, educational.

Jan 2019 - Present

Executive Consultant

Alexandria, VA

Provided operational consultation, including interim management, coaching, guidance and support for the Executive Leadership team, and liaise with clients as necessary. VIPdesk Connect provides high touch customer service to luxury retail brands.

Apr 2017 - Dec 2018

Svp, Service Delivery

Alexandria, VA

  • Responsible for leading all contact center operations, including service delivery, vendor management and client services, for F500 financial services clients. Designed high touch engagement solutions to ensure customer.
  • Created new process improvements generating phenomenal customer experiences resulting in 100% client retention.
  • Instrumental in redesigning the customer journey for a Fortune 50 financial services client.
  • Developed and managed training, performance, scheduling, budgets, quality assurance, KPIs and coaching to deliver a remarkable client and customer experience. Maintained 85% retention with a 300+ member team.
  • Consistently achieved Net Promoter Scores of over 70.
  • Launched and managed Tokyo, Jersey City and Phoenix offices.
Jan 2007 - Jan 2017

Vp Service Delivery

Vipdesk.Com, Inc.

Alexandria, VA

  • Oversaw all operational facets of contact center service delivery, including telecom and CRM. Reviewed and refined current processes/procedures/tools, identifying new opportunities and developing methods that improved.
  • Generated 20% in operational efficiencies – expenses consistently under budget.
  • Led efforts to become a certified travel agency resulting in 500k commissions annually.
  • Transitioned over 30 clients from competitors.
  • Instrumental in developing and launching pioneering home-based customer servicing model.
Jan 2001 - Dec 2007

Director, Service Delivery

Vipdesk.Com, Inc.

Alexandria, VA

Responsible for working with technology and client service teams to develop new service technology and support systems. Ensured all clients were meeting SLAs and developed processes and procedures to generate efficiencies.Successes:Led transition from center to home based servicingHired and trained inaugural group of home based conciergesPart of search.

Feb 2000 - Dec 2001
Team & coworkers

Colleagues at Avantor

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1 education record

Tim Gordon education

FAQ

Frequently asked questions about Tim Gordon

Quick answers generated from the profile data available on this page.

What company does Tim Gordon work for?

Tim Gordon works for Avantor.

What is Tim Gordon's role at Avantor?

Tim Gordon is listed as Customer Service Operations Executive | Project Management| Customer Experience Guru | at Avantor.

What is Tim Gordon's email address?

AeroLeads has found 1 work email signal at @avantorinc.com for Tim Gordon at Avantor.

What is Tim Gordon's phone number?

AeroLeads has found 3 phone signal(s) with area code 703 for Tim Gordon at Avantor.

Where is Tim Gordon based?

Tim Gordon is based in Wilmington, Delaware, United States while working with Avantor.

What companies has Tim Gordon worked for?

Tim Gordon has worked for Avantor, Vipdesk Connect, Aspire Lifestyles, and Vipdesk.Com, Inc..

Who are Tim Gordon's colleagues at Avantor?

Tim Gordon's colleagues at Avantor include Sergio Lopez, Swathi Krishnan, Irina Pantiru, 何国花, and Linda Yang.

How can I contact Tim Gordon?

You can use AeroLeads to view verified contact signals for Tim Gordon at Avantor, including work email, phone, and LinkedIn data when available.

What schools did Tim Gordon attend?

Tim Gordon holds Bachelor Of Arts (Ba), English from Lake Forest College.

What skills is Tim Gordon known for?

Tim Gordon is listed with skills including Program Management, Customer Satisfaction, Strategic Planning, Call Centers, Call Center, Management, Leadership, and Crm.

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