Senior Analyst
CurrentSupporting over 10,000 users in multiple systems in the medical industry.
Aug 2010 - Present
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Twila Dowell Email & Phone Number
Senior Analyst at BCForward @ Eli Lilly Corporate Center
at
BCForward @ Eli Lilly Corporate Center
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Current company
Role
Senior Analyst at BCForward @ Eli Lilly Corporate Center
Location
Crawfordsville, Indiana, United States
Company size
Who is Twila Dowell? Overview
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Quick answer
Twila Dowell is listed as Senior Analyst at BCForward @ Eli Lilly Corporate Center at BCForward @ Eli Lilly Corporate Center, a with 1207 employees, based in Crawfordsville, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Twila Dowell.
Twila Dowell previously worked as Senior Analyst at Bcforward @ Eli Lilly Corporate Center and Senior Analyst at Bcforward @ Eli Lilly Corporate. Twila Dowell holds Master’S Degree, Computer Technology/Computer Systems Technology, 3.87 from Indiana University Indianapolis.
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Email format at BCForward @ Eli Lilly Corporate Center
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BCForward @ Eli Lilly Corporate Center
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Profile bio
About Twila Dowell
Experienced Senior Analyst with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Databases, BMC Remedy, Training Delivery, Report Writing, and Software Documentation.
Current workplace
Twila Dowell's current company
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Bcforward @ Eli Lilly Corporate Center
8 roles
Twila Dowell work experience
A career timeline built from the work history available for this profile.
Senior Analyst
Current• Annual Roster Review, Compliance Regulation, & User Support (10,000+ users)• Training on applications- On and Off shore support team members• Run scripts and creating objects & containers (Database management)• Create Accounts, Data Entry, Data Manipulation, Database Searches• Utilize Remedy and Service Now (Snow) Ticketing Software - Notes and Exchange for email• Documentation of all processes, including SOPs, email, phone & instant message• Creating documentation of new processes (SOPs, job aids, and process steps)• Excel master, very proficient in all Office products, Windows OS & some Linux• FDA Audits, Adverse Reaction Reporting, Electronic File Master, Webtrader/Cyclone, QDocs, SIP applications support, managing 10,000+ users• Communication using email, IM, phone and in person•
Aug 2010 - Present
It Consultant Assistant Intern
• Analyzed, researched and presented proposal options• Installed Server 2008 with SharePoint Services• Share Point Server 2007 Installation with MOSS• Networked small business offices
May 2009 - Aug 2010
It Consultant Intern
Iupui Living Lab
• Performed Oracle Administration – Server & User Support• Researched and analyzed proposals, created documentation• Wiped hard drives and used Ghost to reimage• Replaced hardware
Jan 2009 - May 2010
Research Intern
Iupui Muri Program
• MURI - Multidisciplinary Undergraduate Research Institute• Researched and analyzed projects• Created documentation of research• Worked with a team on collaboration of research
May 2009 - Aug 2009
Technical Support Specialist
• Installed and used a medical billing software program• Performed troubleshooting hardware and software issues• Utilized Filepro database software• Handled Customer Service via phone, email and in person• Created documentation of installations & trained others• Utilized iTools Software Tickets Resolutions / Help Desk Requests
Nov 2007 - Sep 2008
Data Analyst
• Performed System Support• Used HTML, SQL, and SQL Server• Verified Data Entry• Performed Server Maintenance and Clean-up• Cleaned and Maintained Directory Structure• Updated and Deployed New PC’s• Conducted Troubleshooting for hardware
Mar 2007 - Nov 2007
It Analyst Intern
• Repaired Windows Client Workstations• Imaged and deployed new hardware / OS (Windows NT/2000/XP)• Utilized Server 2000/2003• Created Unix/Sun Microsystems Backup• Assisted clients with PC Support• Preformed Hardware / Software Installation and Repair• Replaced Cisco Switches• Repaired Remote Hand Held Devices (RF)• Performed Printer Installation, Troubleshooting and Repair• Utilized Remedy Software Ticket Resolutions / Help Desk Tasks
May 2005 - Aug 2005
Team & coworkers
Colleagues at BCForward @ Eli Lilly Corporate Center
Other employees you can reach at bcforward.com. View company contacts for 1207 employees →
MP
Maria Parra
Colleague at Bcforward @ Eli Lilly Corporate CenterFort Wayne, Indiana, United States
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RC
Roderick Cotton, Rte, Ssm, Psm
Colleague at Bcforward @ Eli Lilly Corporate CenterLexington, Kentucky, United States
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RM
Rafi Md
Colleague at Bcforward @ Eli Lilly Corporate CenterIndianapolis, Indiana, United States
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EG
Eric Gumino
Colleague at Bcforward @ Eli Lilly Corporate CenterIndianapolis, Indiana, United States
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AS
Anjali Singhania
Colleague at Bcforward @ Eli Lilly Corporate CenterBangalore Urban, Karnataka, India
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AJ
Amanda Jordan
Colleague at Bcforward @ Eli Lilly Corporate CenterFort Worth, Texas, United States
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IH
Irene Hanson
Colleague at Bcforward @ Eli Lilly Corporate CenterMilton, Massachusetts, United States
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JM
Jordan Moller
Colleague at Bcforward @ Eli Lilly Corporate CenterMountain View, California, United States
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UV
Umamaheswari Vijayaragavan
Colleague at Bcforward @ Eli Lilly Corporate CenterTiruchirappalli, Tamil Nadu, India
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JH
Jeff Hensley
Colleague at Bcforward @ Eli Lilly Corporate CenterChicago, Illinois, United States
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Maria Parra
Colleague at Bcforward @ Eli Lilly Corporate CenterFort Wayne, Indiana, United States
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RC
Roderick Cotton, Rte, Ssm, Psm
Colleague at Bcforward @ Eli Lilly Corporate CenterLexington, Kentucky, United States
View →
RM
Rafi Md
Colleague at Bcforward @ Eli Lilly Corporate CenterIndianapolis, Indiana, United States
View →
EG
Eric Gumino
Colleague at Bcforward @ Eli Lilly Corporate CenterIndianapolis, Indiana, United States
View →
AS
Anjali Singhania
Colleague at Bcforward @ Eli Lilly Corporate CenterBangalore Urban, Karnataka, India
View →
AJ
Amanda Jordan
Colleague at Bcforward @ Eli Lilly Corporate CenterFort Worth, Texas, United States
View →
IH
Irene Hanson
Colleague at Bcforward @ Eli Lilly Corporate CenterMilton, Massachusetts, United States
View →
JM
Jordan Moller
Colleague at Bcforward @ Eli Lilly Corporate CenterMountain View, California, United States
View →
UV
Umamaheswari Vijayaragavan
Colleague at Bcforward @ Eli Lilly Corporate CenterTiruchirappalli, Tamil Nadu, India
View →
JH
Jeff Hensley
Colleague at Bcforward @ Eli Lilly Corporate CenterChicago, Illinois, United States
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1 education record
Twila Dowell education
FAQ
Frequently asked questions about Twila Dowell
Quick answers generated from the profile data available on this page.
What company does Twila Dowell work for?
Twila Dowell works for BCForward @ Eli Lilly Corporate Center.
What is Twila Dowell's role at BCForward @ Eli Lilly Corporate Center?
Twila Dowell is listed as Senior Analyst at BCForward @ Eli Lilly Corporate Center at BCForward @ Eli Lilly Corporate Center.
Where is Twila Dowell based?
Twila Dowell is based in Crawfordsville, Indiana, United States while working with BCForward @ Eli Lilly Corporate Center.
What companies has Twila Dowell worked for?
Twila Dowell has worked for Bcforward @ Eli Lilly Corporate Center, Bcforward @ Eli Lilly Corporate, Purdue University, Iupui Living Lab, and Iupui Muri Program.
Who are Twila Dowell's colleagues at BCForward @ Eli Lilly Corporate Center?
Twila Dowell's colleagues at BCForward @ Eli Lilly Corporate Center include Maria Parra, Roderick Cotton, Rte, Ssm, Psm, Rafi Md, Eric Gumino, and Anjali Singhania.
How can I contact Twila Dowell?
You can use AeroLeads to view verified contact signals for Twila Dowell at BCForward @ Eli Lilly Corporate Center, including work email, phone, and LinkedIn data when available.
What schools did Twila Dowell attend?
Twila Dowell holds Master’S Degree, Computer Technology/Computer Systems Technology, 3.87 from Indiana University Indianapolis.
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