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Joni Anderson is listed as Senior Customer Service Representative at Pella Windows and Doors of Northern Illinois at Pella Windows and Doors of Central Iowa, a company with 19 employees, based in Rockford, Illinois, United States. AeroLeads shows a work email signal at pella.com and a matched LinkedIn profile for Joni Anderson.
Joni Anderson previously worked as Senior Customer Service Representative at Pella Windows And Doors Of Central Iowa and Senior Customer Service Representative at Pella Corporation. Joni Anderson holds Bachelor Of Arts - Ba, Interpersonal Communications, Interdisciplinary Minor In Psychology/Sociology from Marquette University.
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Prior to Pella, I worked for North American Clutch and Driveline. I initially started out in Customer Service, but soon my responsibilities expanded to include Sales. I was responsible for inside sales of agricultural clutches, power take off driveline and industrial power take off units. I offered customer service with the intent of creating a relationship with our client base. I was well trained to provide product education, and I was responsible for resolving any problems that may have arisen. In addition to these duties I offered administrative support, including data entry and database management, and maintained extensive records of all customer contacts. I have been trained in telemarketing as well as sales, and have performed research for sales leads and cold calls. This work utilized my excellent interpersonal communication skills, and demonstrated my adaptability.Before joining NACD, I was in the Service Department of Peterson Computer Technologies. I was responsible for the scheduling and dispatch of several service technicians, managing all maintenance contracts and preventative maintenance, and the input and invoicing of all service and sales orders. In addition, I was responsible for the front desk reception, handling the switchboard, and retail sales. I also assisted in Accounts Payable and Accounts Receivable. I have proven myself to be adept at multitasking in a fast paced work environment, and I am computer literate. I have further previous experience through Nexus Office Systems as an administrative assistant to the Controller. In that position I managed Accounts Payable and Accounts Receivable as well as Collections. I also worked in Purchasing, Inventory Control, Service Operations and Service Dispatch, Customer Service, Sales Support and Retail Sales. I helped to implement a new computer system and continually assisted in its maintenance. I am extremely versatile and detail oriented.
Listed skills include Autism Spectrum Disorders, Iep, Customer Service, Digital Imaging, and 45 others.
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Rockford, Illinois, United States
Providing Customer Service within the Central Call center, focusing on the Local Rockford and Chicago Territories. Includes troubleshooting, resolving service issues, scheduling service technicians, assigning parts if needed, processing accepted quotes, rescheduling, quick phone quotes, process unassigned service tickets, ctreating quotes.
Northern, Illinois, United States
Providing Customer Service within the Central Call center, focusing on the Local Rockford and Chicago Territories. Includes troubleshooting, resolving service issues, scheduling service technicians, assigning parts if needed, processing accepted quotes, rescheduling, quick phone quotes, process unassigned service tickets, creating quotes.
Northern Illinois
The Recovery Team is responsible for all technician rescheduling of service events not completed on the first trip. We handle billing issues, and project research as needed. In addition to taking incoming calls from technicians, the Recovery Team is responsible for ordering all pending parts that are assigned to all scheduled tickets.
Rockford, Illinois Area
The Sr. Customer Service Representative ("CSR") should handle all the duties and responsibilities that a first level CSR handles as well as act as an escalation point for advanced customer service issues and customer complaints. The first level CSR's and CST's will have the ability to escalate difficult vintage calls, complex issues and customer complaints.
Rockford, Illinois Area
The Project Coordinator is primarily responsible for coordinating the order entry, purchasing, scheduling, releasing, delivery, and installation of customer orders in a timely manner. Responsible for managing Retail Replacement projects from the point of contract through to resolution of post installation service issues. Also manages shortages, sets up.
Northern Illinois Retail Division, Rockford IL
The Recovery Team is responsible for all technician rescheduling of service events not completed on the first trip. We handle billing issues, and project research as needed. In addition to taking incoming calls from technicians, the Recovery Team is responsible for ordering all pending parts that are assigned to all scheduled tickets.
Machesney Park, Illinois
Inside sales of agricultural clutches, power take off driveline and industrial power take off units. Offer customer service and extensive customer interaction. Provide product education. Demonstrate problem resolution. Supply administrative support, including data entry and database maintenance. Maintain detailed records of customer contact. Perform.
Rockford, Illinois
Service dispatch, maintained schedules for service technicians, interacted with customers, monitored service calls, redistributed the workload for technicians as necessary, offered clerical support such as service histories, assisted in inventory management and inventory reporting, data entry and invoicing of all service orders, managed all warranty claims.
Rockford, Illinois
Managed all open sales orders, purchased all products necessary to fill equipment orders, order invoicing, assisted in commission processing, inventory control of major equipment. Assistance to Controller involved accounts payable, accounts receivable, and collections. Experienced in Service Dispatch, Retail Sales, Customer Service, Purchasing, Service.
Other employees you can reach at pellaofdesmoines.com. View company contacts for 19 employees →
Carol Anderson
Colleague at Pella Windows And Doors Of Central IowaLynnville, Iowa, United States, United States
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Adam Capps
Colleague at Pella Windows And Doors Of Central IowaDes Moines Metropolitan Area, United States
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Tate Hovden
Colleague at Pella Windows And Doors Of Central IowaAnkeny, Iowa, United States, United States
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Katherine Gagen
Colleague at Pella Windows And Doors Of Central IowaClive, Iowa, United States, United States
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Crysti Allen
Colleague at Pella Windows And Doors Of Central IowaUnited States, United States
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A E C
Colleague at Pella Windows And Doors Of Central IowaTulsa, Oklahoma, United States, United States
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Michelle Vonnahme
Colleague at Pella Windows And Doors Of Central IowaManning, Iowa, United States, United States
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Justin Blake
Colleague at Pella Windows And Doors Of Central IowaDes Moines Metropolitan Area, United States
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Kelci Coker
Colleague at Pella Windows And Doors Of Central IowaDuluth, Georgia, United States, United States
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Anthony Blakley
Colleague at Pella Windows And Doors Of Central IowaOmaha, Nebraska, United States, United States
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Activities and Societies: Little Sister, Phi Kappa Theta
Activities and Societies: Little Sister to Phi Kappa Theta Fraternity
Quick answers generated from the profile data available on this page.
Joni Anderson works for Pella Windows and Doors of Central Iowa.
Joni Anderson is listed as Senior Customer Service Representative at Pella Windows and Doors of Northern Illinois at Pella Windows and Doors of Central Iowa.
AeroLeads has found 1 work email signal at @pella.com for Joni Anderson at Pella Windows and Doors of Central Iowa.
Joni Anderson is based in Rockford, Illinois, United States while working with Pella Windows and Doors of Central Iowa.
Joni Anderson has worked for Pella Windows And Doors Of Central Iowa, Pella Corporation, North American Clutch & Driveline, Peterson Computer Technologies, and Nexus Office Systems.
Joni Anderson's colleagues at Pella Windows and Doors of Central Iowa include Carol Anderson, Adam Capps, Tate Hovden, Katherine Gagen, and Crysti Allen.
You can use AeroLeads to view verified contact signals for Joni Anderson at Pella Windows and Doors of Central Iowa, including work email, phone, and LinkedIn data when available.
Joni Anderson holds Bachelor Of Arts - Ba, Interpersonal Communications, Interdisciplinary Minor In Psychology/Sociology from Marquette University.
Joni Anderson is listed with skills including Autism Spectrum Disorders, Iep, Customer Service, Digital Imaging, Web Design, Customer Satisfaction, Customer Experience, and Administrative Functions.
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