Tosha Wishard Email & Phone Number

Saskatchewan, Canada

• Persuasively promote the sale of products and services on an initiated and/or demand basis in a competitive environment in order to meet sales targets
• Determine customers’ needs and recommend solutions, utilizing support personnel as required
• Handle all customer inquiries and complaints and resolve issues in a timely and professional order
• Participate in sales campaigns and retention activities on and initiates and/or demand basis
• Assist other internal departments as required

Saskatchewan, Canada Regina

• Hold a key customer focused position at CIBC Regina, providing first-line support.
• Acknowledged for tactfully and diplomatically providing exemplary customer service, patiently and methodically working with a demanding clientèle to meet their diverse banking needs.
• Increase profits with ability to turn negative customer interaction (complaints, problems) into selling opportunities; offering appropriate product to solve customer issue and retain / grow their business.
• Recognized for dealing with an above-average number of customers per day, between 35 and 55.
• Interact with clients to inform them of various financial products available through the bank, including GICs, RRSPs, RESPs, credit lines, credit cards, foreign exchange, mortgages and loans.
• Process cheque, credit card and other payments through various accounts.

Toronto, Canada Area

• Promoted and sold BMO Sobeys club Master Card & Bank Accounts, PC Financial and CIBC Petro-Canada Master Card.
• Represented BMO, CIBC & PC financials as a brand ambassador.
• Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
• Prepared sales presentations by compiling data; developing presentation formats and materials.
• Promoted and sold financial products to exceed given or negotiated sales targets.

Toronto, Canada Area

• Part-time work while in school.
• Represented and promoted Samsung brand in conjunction with sales.
• Measured and reported the performance of pricing and contract performance.
• Managed the day to day promotions for increase in sales revenue.
• Tracked sales by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.
• Updated job knowledge by participating in educational opportunities.

Toronto, Canada

• June ‘10, Sep ‘10 & Jan ‘11Part-Time work while in school.
• Dealt effectively and courteously with all visitors, suppliers and team members.
• Liaised regularly with other members of the guiding team.
• Organized and implement displays, activities and trails.
• Spoke in public and liaised regularly with other members of the guiding team
• Dealt effectively and courteously with all visitors, suppliers and team members

London, United Kingdom

• Multitasked between phone, in person and electronic media for sales and customer service.
• Dealt with complicated customer itineraries.
• Prepared sales presentations by compiling data; developing presentation formats and materials.
• Handled daily correspondence. Responded to inquiries and made reservations as needed.
• Opened and closed the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
• Liaised with the front desk and other hotel departments to make sure customer satisfaction is exceptional.

London, United Kingdom

• Monitored and updated sales display areas.
• Directed customers by escorting them to racks and counters; suggesting items.
• Advised customers by providing information on products.
• Helped customer make selections by building customer confidence; offering suggestions and opinions.
• Documented sale by creating or updating customer profile records.
• Processed payments by totaling purchases; processing checks, cash, and store or other credit cards.

Diploma, International Business, B

As a graduate, I am prepared to reliably demonstrate the ability to: Take into account the impact of various economic, legal, cultural.

Pg Certi, Corporate Communications, B

As a graduates of the programme I have acquired the skills to: * Analyse complex communication issues such as reputation management within.

Bba, Business, B+

High School, Biology, General,