Folks, i'm an intermediate who stays in between a beginer and an expert in logistic and freight firm since this is my first job on the career role.Being a commerce student, flew across U.A.E with a lot of expectations. Third day of arrival, i was offered and given a position as the role of front end agent in Customer support department from a walking interview i had attended as it was the only interview i had gone so far ( one shot,one kill )A person who doesnt talk too much is expected to make a lot of mistakes if the themselves have to deal 100 different peoples a day for which i did the same initially. My mistakes became a challange for me and the outcome made me become one of the top agent with call quality,time wrap and convincing ability.Might be because of the skill or not, i was given a position to handle e-commerce shipments which were based in China (Vnlin) and Spain (Pilot freight-Mango).From E-commerce, i was forwarded into Backend profile handling of UPS,ARAMEX and POSTAPLUS along with the export cordinator profile of BAHRAIN,OMAN and QATAR.After an year and Quarter, got pushed into Sales department where currently i'm in being a cordinator of the top target achiever who has 1.1M AED target a month.