• Responsible for opening as manager once a week, exceeding guest expectations by anticipating needs and assisting with all Front-of-the-House needs, i.e. delivery orders, seating, food running and cleaning• Certified Trainer for all new servers ensuring the restaurant is staffed with friendly, knowledgeable individuals working with the dual purpose of maximizing guest satisfaction and company/company objectives (revenue/tips)

• Responsible for managing vendor relationships with three to four external financing companies• Assist sales with qualifying prospective customers for credit pre-approvals and submitting contracts for funding• Utilized QuickBooks to assist accounting with sending invoices, receiving payments, and collections efforts• Continued to assist in a sales management role by training new hires and assisting sales managers and reps

• Responsible for the day-to-day scheduling of Watermatic’s team of technicians for service calls and activations• Interacted closely with Sales and Service to maintain a balance of incoming revenue and happy existing customers• Negotiated a contract, initiated and maintained a relationship with an external call centero Responsible for determining which actual recordings of appointment setters would be acceptedo Responsible for assigning four to eight appointments per day to… Show more • Responsible for the day-to-day scheduling of Watermatic’s team of technicians for service calls and activations• Interacted closely with Sales and Service to maintain a balance of incoming revenue and happy existing customers• Negotiated a contract, initiated and maintained a relationship with an external call centero Responsible for determining which actual recordings of appointment setters would be acceptedo Responsible for assigning four to eight appointments per day to competent account executives Show less

I'm now working with New York’s leading supplier of eco-friendly, economical water purification systems. Watermatic's patented technology and service offering combines to give New Yorkers the highest quality of pure water and the best-qualified technicians to ensure that systems are properly tuned and serviced. We are completely bottle-free ourselves and have a company culture which internally promotes all things green.

Solely responsible for the sales growth and retention of all Southeast and Mid-Atlantic investment banking, private equity and corporate clientsSolely responsible for identifying, pursuing, and closing prospective new clients within the same regionMaintained healthy client retention and new client growth while losing less than ten clients during a six-year periodSuccessfully closed three multi-year, multi-million dollar contractsDeveloped and provided hands-on assistance with… Show more Solely responsible for the sales growth and retention of all Southeast and Mid-Atlantic investment banking, private equity and corporate clientsSolely responsible for identifying, pursuing, and closing prospective new clients within the same regionMaintained healthy client retention and new client growth while losing less than ten clients during a six-year periodSuccessfully closed three multi-year, multi-million dollar contractsDeveloped and provided hands-on assistance with the timely execution of large-scale product deployments and competitor displacement plans. This included both high-level and technically-detailed conversations, on-site installations and training, and constant internal and client communication.Aggressively defended client cancellations against competitive threats.Chosen as one of five speakers to share a "Sales Success Story" with the global, firm-wide sales and executive team during a 2006 sales conferenceAwarded the "Sales Achievement Award" in 2007Managed a team of four consultants responsible for the day-to-day support of existing and new clients by:Facilitating monthly meetings to discuss relevant new products, product enhancements, client health (visits, initiatives, opportunities, and threats), significant team member contributions, and sales activityTraveling with consultants to ensure they are adhering to best practices, to identify client-facing strengths and weaknesses, and to provide additional supportConstantly communicating in person and informally while in the office about client issues and/or projectsRecognized by senior management and product development as a critical and fair source of feedback, as well as an early adopter with new content sets and applicationsAssisted with the career growth and development of junior salespersons and consultants Show less

Worked on the support desk answering client questions pertaining to software installations, connectivity, application support, and FactSet's proprietary coding and charting within Microsoft Excel, PowerPoint, and Word Served as the primary point of contact for multiple sell-side client relationships of varying sizes within the Southeast United States. Client responsibilities included:Visit client offices to train new users, share recent product enhancements, and address any client… Show more Worked on the support desk answering client questions pertaining to software installations, connectivity, application support, and FactSet's proprietary coding and charting within Microsoft Excel, PowerPoint, and Word Served as the primary point of contact for multiple sell-side client relationships of varying sizes within the Southeast United States. Client responsibilities included:Visit client offices to train new users, share recent product enhancements, and address any client issues Work with IT groups and contacts to maintain current versions of the FactSet software for all usersEstablish and maintain healthy client relationships with key contacts and heavy usersProactively seek out opportunities where FactSet could replace time- and manually-intensive tasks with custom, automated macros or value-added applicationsWorked closely with Sales representatives in reporting and fostering growth opportunities involving competitor displacement, entry into new departments, and new productsAwarded national recognition among FactSet's consulting group by presenting a first-of-its-kind macro which assists in the conversion of security names to identifiersDeveloped a standard Client Visit Summary template which has become the basis of one now used firm-wideAssisted New York-based consultants with summer new hire training classesServed as a knowledgeable resource to younger consultants and peers Show less