Roles & ResponsibilitiesManaging day-to-day recruitment activities & to ensure smooth functioning of recruitment objectives set for the month. Be a key point of contact for all the support required for the new team members & assign them tasks.Taking care of new members training, hand holding & to make sure they are productive.conducting performance review meetings & gap analysis to incorporate training interventions.Updating the stakeholders with various progress reports & performance reviews on weekly basis.Use Remote solutions to interview and engage with candidates around the globe including, Teams & Skype.Sourcing and Recruiting for candidates using innovative ideas and outside of the box thinking to draw candidates to applyCreate and post adverts across social media, job sites, etc to ensure a flow of candidates. Be involved in updating and ensuring the compliance dashboard is as low as possible with the required documentationResponsible for handling multiple candidates at any one time, often in high volumesWork closely with the marketing team to look at different ways to advertise, network Carry out detailed interviews face to face / virtually with candidates on a daily basisContribute to the ongoing development of sourcing and assessment proceduresUtilize and develop the full range of potential routes to market to attract new contractorsCarry out ID verification using specific technology and softwareDeliver a positive brand image at all timesWell-versed in using Social Media on a daily basis (LinkedIn, Facebook, Twitter) to post creative and inviting adverts, posts, blogs, etc. Work with online Applicant tracking systems to effectively track candidates as they move through the recruitment process

Was part of pilot project where we had set up India helpdesk to address all our client & linguist queries from the UK & other locations.

Roles & ResponsibilitiesCoach & mentor training team, co-facilitate sessions which will help in knowledge transfer.Creating & implementing a talent management infrastructure, framework & strategies and ensuring an integrated approach to workforce planning, this may include identification of critical positions, successions planning, people capability reviews, creation and execution of IDPs/CDPs, career progression path. Manage and drive performance management process for the organization with the high quality of goal setting and cascading performance reviews, feedback management and performance improvement initiatives.Create targeted capability building plans for driving culture change throughout the organization through a combination of internal design and external selection/customization (including the identification and management of external programs, resources, vendors, etc.).Create, review and manage Functional job directory, competencies, proficiency levels, assessments leading to TNI, IDPs and overall development of human capital skill indexIntegrate culture shaping initiatives into formal and informal leadership development initiatives to help evolve a leader's mindset, change behavior and drive the result.Design, development and delivery of learning and organizational effectiveness initiatives, which may involve, Change Management, Team Effectiveness, Leadership Development, Employee Engagement and Culture.Create and manage work plans, communication and sustainability processes to support OD initiatives.Partner with different stakeholders to identify opportunities to improve the quality of training & coaching.Lead projects to continuously improve the design of training systems & material, HR OD systems & tools.Overseeing the design and development of customized training programs and driving training effectiveness evaluations for a high level of ROI

Roles & Responsibilities Train new recruits to build high performance resources through proven methodologies such as simulations,case studies,role plays & exercisesfor inside Sales & Email Marketing Team.Responsible for class room training (Skills/Products/Process) and to improve selling effectiveness, probing skills, closing skills, consultative sales skills, overcoming objections, product knowledge.Plan, conduct, coordinate & implement a comprehensive training program for staff across the organization.To take care of Nesting and ensure within stipulated time span new recruits deliver the set performance.Conducting feedback analysis basis Kirkpatrick's learning effectiveness paradigm & follow up on the feedback given to determine if the Action Plan is effective, and modify if necessary.Identify areas of improvement for employees through monitoring and prepare individual action plans.Training Need Identification Analysis & Preparation of Training Module.Measuring resources performance on a Daily/Weekly/Monthly basis.Motivate sales staff to deliver their best & achieve desired results.Proficiency in developing & revising all types of solution based training aids & reference materials including presentation, handouts,study material etc.Track & maintain knowledge improvement repository.

I have worked as visiting faculty in various training institutes covering Communication, Personality development, Corporate Etiquettes and Soft skills

Roles & ResponsibilitiesManaging Active Directory and Group Policies for more than 10000 users on Win 2003/2008 Domain Environment. Including User Creation, OU Creation and Maintaining Groups.Managing and Maintaining of Domain Controller, DNS Server and Member Servers.Maintaining systems backups and restore procedures for Domain Controllers, Database Servers and Virtual Servers.Daily monitoring of the Production server performance and hosted applications performance in the Environment.Working with virtualization environment like Citrix Xen, Hyper V and VMware.Deployment of patches on Windows Servers and testing the patches before actual implementation.Troubleshoot and Diagnose technical issues, Network Security, and Backup/Restore initiatives.Maintaining and enhancing clients / relationships and provide exceptional technical service and problem solving.Install, Configure and Troubleshoot Computer hardware, Operating Systems, Network Configurations and Software's.User Administration (setup and maintaining account), Maintaining System, Verifying the Network Down / Server down Issues & creating severity 1 tickets & following up with Delivery Team.Troubleshooting & Managing HP Dispatch & Onsite Support Team Tickets.Install Hardware, Applications, Maintain LAN / WAN / Wireless networks, Support Remote Access and VPN users.Accurate logging of all trouble tickets accurately as per the IT department best practices, maintaining complete documentation of problem cause, impact and resolution.

• Establishing networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.• Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.• Secure network system by establishing and enforcing policies; defining and monitoring access.• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Accomplish information systems and organization mission by completing related results as needed.• Reporting network operational status by gathering, prioritizing information; managing projects.• Managing Network-(ADSL)• Providing timely resolution to the technical issues related to ISP • Troubleshoot Server related issues.• To work on level 3 tickets and manage downtime in 24/7 environment• Worked as an SME to help new hires & conduct periodic technical training• Ensured the team SLA's are met as per client expectations & act as a bridge for the operations.

• To handle J.P Morgan Chase network and ensure the 24/7 functionality • To ensure the SLA's are met with minimum downtime.• Monitor & provide technical assistance regarding server related queries.• Timely backup of all domain controllers & flag risk management team for potential breakdown.• To Work on Tier 3 tickets and resolve all queries will within defined timelines.