Tyler Shannon Email & Phone Number

Portland, OR, US

Zurich, CH

- Builder and and owner of the the email + SMS strategy and roadmap for North America, enabling testing strategies around creative, messaging and segmentation to optimize overall customer outreach and performance in North America. Partnered closely with global team to ensure uniformity across all regions.- Created targeted regional strategies to drive.

Seattle, WA, US

- Maintained Filson’s email calendar ensuring product and content timelines are on met through cross-functional team communication and processes.- Developed new creative briefing process in collaboration with design team.- Developed wholistic email merchandising strategy, with considerations including revenue, customer acquisition, and retention.- Worked.

Seattle, Washington, US

Handled all unpaid ambassador programs in the US and Canada, including Elite athletes. From creating remote activations for Team Nuun, to distributing products to elite athletes and influencers, to finding new influential teams, I had a hand across multiple channels of marketing. - Created a documentation and organization strategy for a multi year archive.

Seattle, Washington, US

CA, US

- Helped create Zwift's first true affiliate program, partnering with multiple content creators and industry professionals- Helped facilitate the inclusion of dozens of brands IP into the platform- Created intake system for getting professionals set up on the platform.

CA, US

- Created a customer journey welcome path- Created an extensive archive of help desk articles, contributing to a significant decrease in customer contacts- Created a standardized KPI for new CX hires- Created a biweekly inter-department standup to help facilitate the spread of information through the company-Created, trained, and managed a staff to work as.

London, GB

As the Cafe Manager; responsibilities included creating and maintaining wholesale relationships, schedule writing, inventory management, and staff training. In the cafe, implemented cleaning schedules, standards, and a a database of knowledge to provide accurate product knowledge. As the Floor Lead; responsibilities included creating a seamless execution.

Auckland, Auckland CBD, NZ

Responsibilities included; creating daily content, creating partnerships with local companies for cross promotion, maintaining all social media pages (Instagram, Facebook, and Yelp), and monitoring customer questions and concerns. Additionally, created an inventory system for back stock, as well as an organizational system for wholesale invoices.