Tyrone Benjamin Email & Phone Number

West Los Angeles, Ca

Overseeing team member schedules and ensuring coverage. Monitoring & ensuring goals are being met, answering phones, voicemail, missed calls, chat and emails for all company requested services. Maximizing sales for repair through additional services, cross sales, etc. Logging all repair calls, emails, and messages (Yelp, Social Media Account…Angie’s List, and others) in our ticketing software following up regularly with clients on open tickets, along with checking repair tickets daily to… Show more Overseeing team member schedules and ensuring coverage. Monitoring & ensuring goals are being met, answering phones, voicemail, missed calls, chat and emails for all company requested services. Maximizing sales for repair through additional services, cross sales, etc. Logging all repair calls, emails, and messages (Yelp, Social Media Account…Angie’s List, and others) in our ticketing software following up regularly with clients on open tickets, along with checking repair tickets daily to prioritize/help manage technicians’ time and daily schedule. Ensuring correct payment is processed before pickup is scheduled. Managing cash log and inventory of parts and filing daily reports. Finding new/better vendors for repair parts, inventory, and other purchases. Temp. Show less

Torrance/Culver City

Supervising a electronic department commission team with sales of various home entertainment, home security/automation and home/mobile communication needs. Setting daily/weekly goals and critiquing their presentation/interaction with guest/customer to listen and respond accordingly and to successfully fulfill there needs. Along with support any given customer resolutions beneficial to both parties. Promotional event/weekly with signage and staff training of features/benefits knowledge of… Show more Supervising a electronic department commission team with sales of various home entertainment, home security/automation and home/mobile communication needs. Setting daily/weekly goals and critiquing their presentation/interaction with guest/customer to listen and respond accordingly and to successfully fulfill there needs. Along with support any given customer resolutions beneficial to both parties. Promotional event/weekly with signage and staff training of features/benefits knowledge of new items. Seasonal. Show less

Managed and promoted sales of home cable and security/automation system/services. Maintain inventory control by tracking orders/returns, with random weekly audit of security equipment and supplies. Prepared bank deposits, point of sale paperwork / recordkeeping, balance cash / payments, in addition to maintaining records of all documentation related to store operations including financial reporting. Planned and delegated assignments based on workload assessment and employee schedules and… Show more Managed and promoted sales of home cable and security/automation system/services. Maintain inventory control by tracking orders/returns, with random weekly audit of security equipment and supplies. Prepared bank deposits, point of sale paperwork / recordkeeping, balance cash / payments, in addition to maintaining records of all documentation related to store operations including financial reporting. Planned and delegated assignments based on workload assessment and employee schedules and availability. Monitored key sales operational tactics and metrics.Ensured positive experience for internal / external customers by maintaining integrity of store operating procedures. Observed and coached associates in sales floor techniques and customer management skills, aiding in achievement of revenue goals.Adhere to the store plan-o-gram, manages store resets and upholds merchandising standards.Maintains constant awareness of all operational policy and procedures changes, and communicates changes to store employees through proper communication channels. Show less

El Segundo, Ca

Customer/Sales and Marketing Responsibilities:Secure customer satisfaction and all other operational responsibilities to build and sustain focused store cultures to facilitate a pleasant shopping experience. Conduct customer needs assessment to identify preferences, to consistently organized store promotional events/product samplings which increase store profitability of multiple departments ( Electronic, computers, TV...etc., sport/camping goods, fitness/equipment. guns sales...etc.… Show more Customer/Sales and Marketing Responsibilities:Secure customer satisfaction and all other operational responsibilities to build and sustain focused store cultures to facilitate a pleasant shopping experience. Conduct customer needs assessment to identify preferences, to consistently organized store promotional events/product samplings which increase store profitability of multiple departments ( Electronic, computers, TV...etc., sport/camping goods, fitness/equipment. guns sales...etc., Beer, Wine, and Spirits, Health/Beauty products, Cigarettes/smoking products, Various household goods...i.e., table and cookware products, clearing products & appliances,...etc., outdoor living pool and lawn chemicals, and gas station. Show less

Greater Los Angeles Area

Assist the Store Manager and/or Co-Manager with the operation of the retail store, to maximize profit and loss (P&L) performance by executing company policies and procedures, and to provide superior customer service. The incumbent is required to perform all tasks in a safe manner consistent with corporate policies and applicable laws

Torrance, Ca

Assisted manager and assistant manager with operation of retail furniture specialty store and performed all tasks in safe manner consistent with corporate policies and applicable laws. Directed store operations with key holding responsibilities of opening and closing stores. Reported directly to General / District Manager. Observed and coached associates in sales floor techniques and customer management skills.

Carson, Ca

Held all store operational duties of multi department home furnishing store, reporting directly to General / District Manager. Performed recruitment, training, supervision, and evaluation of personnel. Developed and motivated sales staff. Managed store operations with key holding responsibilities of opening and closing stores. Reported directly to General / District Manager.

Ongoing Coursework Toward Achieving Degree, Business Management

Concentrated on coursework with limited campus activities and maintain an full time presence in family business.

Certification, Operational/Financial Management

Activities and Societies: n/a All operational control of multiple retail departments...i.e., personnel, sales, merchandising, cash &.

Certification, Sales Management

Activities and Societies: n/a Sales, Merchandising , and Financial Control Management

Certification, Business Operational Management

Activities and Societies: n/a All operational duties of gas station/retail/fast food facility...hiring, training, payroll, evaluating.

Certification, Business Operational Management

Activities and Societies: n/a All operational duties of gas station/retail/fast food facility...hiring, training, payroll, evaluating.

Certification, Parts, Warehousing, And Inventory Management Operations

Activities and Societies: n/a Area Inventory management (12 company stores and over 100 franchise retailers...maintaining rental.

Diploma, General Studies

Activities and Societies: Sports...Basketball, Football