Customer Care Specialist
Current• Maintain a high level of knowledge of Company processes and Company offerings.• Consistently provide the highest level of customer care/service.• Attend team and inter-department meetings as scheduled.• Maintain excellent working knowledge of HVACSystems, as well as changes and challenges of our industry.• Consistently strive to personify Company Core Values.• Provide team support outside of customer care as needed by cross training and providing additional telephone… Show more • Maintain a high level of knowledge of Company processes and Company offerings.• Consistently provide the highest level of customer care/service.• Attend team and inter-department meetings as scheduled.• Maintain excellent working knowledge of HVACSystems, as well as changes and challenges of our industry.• Consistently strive to personify Company Core Values.• Provide team support outside of customer care as needed by cross training and providing additional telephone coverage during high volumes.• Consistently meet or exceed the expected performance goals communicated by customer care management.• Perform other duties and responsibilities as needed. Show less