Tycho Vonk Email & Phone Number

Utrecht, Nederland

Helping clients with the strategy and execution of their digital transformation programs as Business Consultant and Program Manager.Projects include:- Set up of a digital transformation strategy and roadmap for a Dutch top-3 retail home fashion company (HomeFashionGroup)- Implementation of a strategy map for the aftersales & service line of a top-10 global HVAC player (BDR Thermea)- Implementation of a cross-sell program within diverse entities of a Dutch FS&M conglomerate (ADG)- Optimization of customer contact center for a Dutch top-10 retail home fashion company (Leenbakker & Kwantum)- Platform implementation (Microsoft D365) for a Dutch top-3 energy company (Essent)- Execution of multiple CRM maturity assessments and definition of CRM strategy roadmaps* Program Manager HSO CE Global Knowledge Domains* Program Manager HSO IMU Industry Reference Models* Lead Business Process Management

Alumni association for Organization & Strategy, faculty of Tilburg School of Economics and Management. Our aim is to connect alumni by providing various platforms, to energize these platforms we organize both formal and informal activities.

Amsterdam En Omgeving, Nederland

Helping clients achieve outstanding commercial excellence results from strategy to execution.- Competence Lead Sales Transformation - Customer Technology ExpertProjects include:- Commercial Excellence Assessment for Global Tech Company- Commercial Excellence Assessment for Global Manufacturing Company- Target Operating Model /Business (Re-) Design for Global Beauty Company- Lead to Cash Process Optimization for Finnish Digital Marketing Company- CRM Strategy Program South-African Bank- PPM Governance Structure for a Global Coffee & Tea Company- Commercial Excellence Masterclasses for a Global Heavy Machine Building Company

Utrecht En Omgeving, Nederland

Roles & Responsibilities:* General management* Business Development MA solutions* Team lead of CRM consultants (8 FTe)* Partner Relationship Management: Microsoft and Adobe

Apeldoorn En Omgeving, Nederland

Roles & Responsibilities• Plan and manage project plans, budgets, and resources to ensure successful implementations• Ensure Customer Satisfaction and serve as a customer adviser and company advocate• Identify risks and formally manage risk mitigation plans in close collaboration with customers.• Provide supervision and leadership to project team, including reviewing work product to ensure that it meets quality standards, determining priorities and providing coaching and feedback on performance to team members.Client projects as project manager: Vanderlande, Boskalis and De Heus

Utrecht Area, Netherlands

Roles & Responsibilities:• Implementing and optimizing Microsoft Customer Engagement applications. • Initiating Business Intelligence and Marketing projects.• Inspiring customers to deliver the best customer experiences.Client projects as consultant: Bayer Crop Science and Kramp

Utrecht Area, Netherlands

Roles & Responsibilities:• Analysing and retrieving business needs reg. sales, service and marketing processes. • Implementing and optimizing Microsoft Dynamics CRM applications. • Providing workshops and presentations to Microsoft Dynamics CRM users.• Conducting pre-sales activities: value propositions and demo development.

Roles & Responsibilities:• Implementing a strategic management process for BU Business.• Developing strategies for SME and LME business segments, resulting in strategy maps and value propositions.• Guiding organizational change by executing strategic initiatives. • Analysing organizational performance from balanced scorecard perspective.

Msc., Strategic Management

Minor International Business

Bsc., Business Commerce