Tyler Crouch Email & Phone Number

Indianapolis, Indiana, United States

Chicago, Illinois

-Maintain quality for two separate products by utilizing the RT system, Jira, and querying data to audit and analyze any trends or mistakes according to the methodology-Act as a liaison between clients, research teams, and IT for concerns around data methodology, accuracy, and structure-Created and modified the quality program with 2 vendors by creating new processes and methods to ensure they are executing our SLAs-Provided materials and onsite training to the new vendor regarding… Show more -Maintain quality for two separate products by utilizing the RT system, Jira, and querying data to audit and analyze any trends or mistakes according to the methodology-Act as a liaison between clients, research teams, and IT for concerns around data methodology, accuracy, and structure-Created and modified the quality program with 2 vendors by creating new processes and methods to ensure they are executing our SLAs-Provided materials and onsite training to the new vendor regarding operating strategy and requirements-Awarded quarterly MVP for my contributions to our new product rollout Show less

Indianapolis, Indiana

-Reported all HCP spend through client specific systems/databases for all meetings-Performed audits on Transfer of Value information on these healthcare providers to ensure everything was correct for reporting purposes-Ensured that planner’s pre-meeting documents and information about healthcare providers were accurate so they could successfully send out invitations-Governed all compliance questions that came to the team in order to get everything answered in a timely manner

Indianapolis, Indiana Area

-Customized reports in database to get the necessary data, and then analyzed data in Excel-Created new product category list for all items to be moved to -Transitioned item’s categories to coincide with the new product category list-Analyzed sales data for specific items to determine sales activity and thus retiring from active inventory

Indianapolis, In

-Communicated with customers on the sales side in order to understand rental/buying decisions for materials and tools-Determined missing/damaged status of equipment return for post-return billing-Assured materials were organized and complete when shipping orders to obtain the highest level of customer satisfaction