Tyler Hughes Email & Phone Number

Ann Arbor, Mi

Advise faculty and leadership on business matters and help improve patient care, research, and the education of future surgeons and doctors. Lead finance and data analytics services that support Urology and other specialties.• Shadow and support the CDA of the department in order to understand all the elements andintricacies of the role with the aspiration of holding a CDA position in the future• Improve patient access through measuring and analyzing wait times at multiple stages,identifying bottlenecks, decreasing no-show rates, and supporting the implementation of newcountermeasures• Support a new provider optimization consulting team, comprised of five cross-functionmembers, that offers analytics and insights into provider practices with the objective ofimproving the P&Ls of individual providers• Help design a new physician compensation plan, including receiving feedback from leadershipwithin the department, comprised of RVU-driven P&L bonuses, SMART goal bonuses, andother discretionary bonuses• Craft 36 on-demand, institutional dashboards providing immediately actionable insights toinstill a data-driven culture, resulting in 11K dashboard views• Support the department during COVID pandemic by measuring the impact of virtual care andprioritizing operative cases based on patient conditions/attributes• Offer analytical and dashboarding support to other parts of the organization, including theMedical Group and Department of Surgery, due to staffing levels and analyst leaves

Ann Arbor, Michigan

Managed a finance team comprised of 7 staff and a data analytics team comprised of 3 staff. Tasked with leading several high-impact projects that redefined how the organization leverages finance and analytics to aid decision-making.• Establish new data analytics department employing three consultants tasked with foundingKPIs and business intelligence to senior leadership and across units to aid decision-making,resulting in 94 dashboards and 22K views• Manage seven-member finance development program and execute a multi-year strategic plan to grow team by 30%, ensure a pipeline of finance talent into organization, and provide meaningful professional and personal development• Serve as project manager of a cross-functional initiative across strategy, finance, and IT,leading five margin improvement directives, resulting in $2.1M in savings over 5 years• Build a cash position and modeling tool for leadership using Monte Carlo simulation methodsvia a joint effort with Eli Lilly, resulting in new business intelligence around external risks and impacts to strategic investments and reviewed monthly by leadership

Ann Arbor, Mi

Promoted to senior analyst after continuing to support new strategic initiatives for the central finance function and the medical school alongside managing the Finance Development Program and its staff.Resume Bullet Points:• Led the development of a financial indexing system by creating an algorithm that synthesizes19 finance and operations metrics into a single score for every department, allowingleadership to deploy resources more efficiently to areas most in need of support• Developed a cost-based accounting system for overhead expenses to better understand theefficiency of departments, resulting in the identification of best practices and cost savings• Launch over 20 new Tableau dashboards that have over 1,000 views, and continue developingnew analytics that meet the need of customers• Understand the importance of data analytics from data extraction, to using data to draw outtrends and stories, to presenting insights to key stakeholders and leadership• Drive the implementation of Tableau for the Medical School to meet the need for dataanalytics, and lead training and support to individuals across the school using the software• Support FEP initiative, a multifaceted project involving several distinct work streams with thegoal of improving strategic planning, analytics, and decision-making related to faculty• Lead the recruiting and logistics of the Finance Development Program (FDP), and partner withthe program's executive sponsor (Associate Chief Financial Officer) to ensure success

Ann Arbor, Mi

Upon completing the institution's finance development program, I accepted a role in the central finance office conducting financial analysis, providing support to strategic initiatives, and managing the day-to-day operations of the Finance Development Program (FDP). Near the end of this position, I began direct management of the two full-time analysts and three interns in the FDP.Bullet points merged with Senior Financial Analyst position due to overlap of projects.

Ann Arbor, Mi

Upon graduating from the Ross School of Business, I was accepted into the inaugural class of the Finance Development Program, which was launched by the CFO of Michigan Medicine with the objective of developing future business leaders within the healthcare industry. Completed the two-year program, and gained experience through four different positions in four different functions within the institution. These rotations were: Central Finance & Accounting, Department of Surgery, Revenue Cycle Operations, and Treasury. Resume Bullet Points:• Developed a series of Tableau reports focused on capital budgeting and planning, allowingleadership to more readily and efficiently analyze data, trends, and performance indicators• Created a ROI and sensitivity analysis for an investment opportunity between UMHS andMellon Bank, and presented the results to leadership to assist in decision-making• Reconciled three different revenue models that varied by over $70 million by examiningpatient-level account details and A/R valuation per model, resulting in explanation of all $70million in variance that was carefully documented to aid future reconciliations• Created a mission-based income statement for the department and shared these results withthe Chair of Surgery in order to assist in strategic financial planning• Developed a P&L statement used for current faculty analysis and future faculty recruitment byexamining P&L statements already in place, understanding the needs and desires ofadministration, and crafting a robust and dynamic solution• Lead a team of surgeons in developing a business plan requesting $1.5 million in capitalfunding to expand the bariatric surgery line and enhance the patient experience• Assisted with the FY14 annual audit process, completing the process for central finance,supporting other departments, and presenting the overall findings to the CEO of UMHS

Ann Arbor, Michigan, United States

Accepted a secondary appointment as a student while employed at the University of Michigan with the intention of developing project management and marketing skills and gaining direct experience. One successful project was the development of a digital literacy learning community for students, where we brought the idea from a conceptual stage to program launch, with my efforts focused around strategy and marketing elements.Resume Bullet Points:• Developed and implemented a solution to a software problem between Google Calendars andCreston Fusion, resulting in the activation of equipment that had been non-functional for twoyears, and the solution being adopted by Google and Crestron• Appointed project lead for the MiWorkspace printer transition, coordinating logistics amongstthree university departments using Excel and collaborative software for the consolidation andmigration of 134 printers across 21 buildings• Designed a comprehensive marketing plan during the launch of the University of Michigan'sDigital Literacy Scholars Program (DLSP), receiving cross-department support and expected toresult in 300 new members• Assisted with the coding and designing of the DLSP's website, expected to increase studentparticipation in the program through the website's usability and aesthetics

Ann Arbor, Michigan, United States

Accepted this position two months prior to starting undergrad at the institution. Initially I provided technology support in the field, but soon asked for additional opportunities to grow leadership, mentorship, and project management skills. At the conclusion of my first year, I was awarded rookie of the year. By the final year of my tenure, I managed a team of seven in daily tasks and facilitated numerous large-scale projects.Resume Bullet Points:• Interacted with university staff and students amongst a team of consultants to solvetechnological issues, promote user education, and maintain working relationships withcustomers, maintaining excellence in low wait times and customer satisfaction• Directed a team of seven in daily tasks and facilitated three large-scale projects, including twocomputer replacement cycles of over 100 machines each and a migration of 800 staffmembers to Google mail, resulting in promotion to student staff team leader• Initiated new projects including the creation of maps with labeled equipment for all dorms,received outstanding customer reviews, and worked over thirty hours of overtime during staffshortages, resulting in recognition as rookie of the year• Reviewed applications and conducted interviews of student applicants, alongside twomanagers, resulting in the hiring of six team members• Demonstrated responsibility and professionalism on a consistent basis, resulting in greatertrust in the utilization of administrator passwords, sensitive data, building keys, and workvehicles• Appointed project lead for the MiWorkspace printer transition, coordinating logistics amongstthree departments in order to consolidate 134 printers across 21 buildings• Interacted with university staff and students amongst a team of consultants to solvetechnological issues, promote user education, and maintain working relationships

Ann Arbor, Michigan, United States

An opportunity to learn more about academic research via employment by a University of Michigan faculty member conducting research on the effectiveness of United Nation treaties.Resume Bullet Points:• Conducted a personal research project on the development of international wheat treatiesand revealed undiscovered correlations between external variables and treaty compliance,with findings being included in the overall project• Gathered and synthesized data through the analysis of 118 treaties found within the UNTreaty Series, resulting in data sets and spreadsheets used by the project leader • Presented at the annual Undergraduate Research Opportunities Program's symposium,putting on display a poster of the project that was later recognized and exhibited at theUniversity of Michigan's Institute for Social Research

University Of Michigan - Ann Arbor, Mi

Leveraged my business and technology experiences and skill sets to acquire an internship at CDW which was extended into a two-year opportunity.Resume Bullet Points:• Promoted CDW-G and acted as the face of the company on the University of Michigan'scampus, helping increase company awareness and grow the account over 25 percent• Liaised between the CDW-G account team and over fifty schools and university departments,resulting in over three hundred meetings with new and current clients and increasingefficiency for departments through customized product offerings• Guided a team of four on bi-weekly conference calls, synthesizing client input and needs anddiscussing project goals and expectations, leading to improved timing on product delivery andmore personalized experiences for clients• Engaged in contract negotiations between CDW-G and the university, providing informationregarding the intern role and its benefits to the relationship, resulting in an upgrade to a tierthree vendor status and a four year contract renewal• Served on CDW-G sponsored panels including the “Learn Now, Lecture Later: The New CollegeExperience” panel in Boston, providing IT professionals with student feedback on classroomtechnology and increasing company awareness• Liaised between the CDW-G account team and over fifty schools and university departments,resulting in over three hundred meetings with new and current clients

Master Of Business Administration - Mba, Strategy And Finance

Activities and Societies: General Management Club, Finance Club, DE&I Committee, Leadership Academy at the Sanger Leadership Center.

Bachelor Of Business Administration - Bba, High Distinction, Finance, 3.93

Activities and Societies: President of Rifle Team, Carson Scholars Program, Club Sports Budget Allocation Committee, Finance Club.

Bachelor Of Science, Political Science, Emphasis In American Political Theory, 3.93

Activities and Societies: Undergraduate Research Opportunity Program• Four-year scholarship recipient